Live Messenger problem with Windows 7 RTM

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  1. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #11

    Live messenger works fine for me in 7600 so it's not a Windows problem.

    To delate it and start over again you need to uninstall the Windows Live essentials, Windows live Upload Tool and the Windows Live sign in assistant. After that I would redownload the program and reinstall.
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  2. Posts : 6
    wenfioewfnbue
    Thread Starter
       #12

    LFB said:
    There's another option.. download Live essentials run and overwrite the previous installation...

    Essentials - Windows Live
    I've tried that and it just says Messenger is already instaled and gives me the option the install the others windows live applications. Hmmm. :/
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  3. Posts : 11,840
    64-bit Windows 8.1 Pro
       #13

    Hope it does the trick
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  4. LFB
    Posts : 697
    Windows7 Enterprise SP1 x64 (Technet)
       #14

    AsymDesign said:
    I've tried that and it just says Messenger is already instaled and gives me the option the install the others windows live applications. Hmmm. :/
    I found this tip:

    1. Press the Windows button on your keyboard, or launch the Start Menu using your cursor.
    2. Tipe "Run"
    3.In the prompted box, enter "RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove".
    4. Press the Enter button on your keyboard, or click "OK."
    5. When you are prompted and asked to restart your computer, click "Yes."

    Edit:

    You could try the Windows Installer CleanUp Utility too:

    http://support.microsoft.com/kb/290301/en-us
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  5. Posts : 6
    wenfioewfnbue
    Thread Starter
       #15

    LFB said:
    I found this tip:

    1. Press the Windows button on your keyboard, or launch the Start Menu using your cursor.
    2. Tipe "Run"
    3.In the prompted box, enter "RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove".
    4. Press the Enter button on your keyboard, or click "OK."
    5. When you are prompted and asked to restart your computer, click "Yes."
    It came back with Error: could not locate INF file.
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  6. Posts : 204
    Windows 7 7264
       #16

    I got it working with no problem, Ive gotten that error before when their servers were down. However once you get it working make sure you log-out and go to the actually executable file for messanger in the c: drive and change it to vista compatibility mode. If you do not do this when you hide the window it will not go to the bottom right.
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  7. Posts : 651
    Windows 7
       #17

    It's working fine on my laptop and desktop running Windows 7 7600.16385. WLM version 2009 build 14.0.8064.206. The error indicates that something has stepped on module msxml3.dll. The easiest way to fix it would be to search for this file (c:\Windows\System32) and delete it. Then re-install Live Messenger. You just need to make sure you are using the correct version of that module. Mine show file version 8.110.7600.16385.
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