Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Missing Program

30 Aug 2011   #1

win7 pro 64bit and XP Pro 32bit SP3
Missing Program

Hi guys
I' running Win7 64bit. I loaded the Caonon EOS suit (6 separate programs) a few weeks ago. One of the programs called Zoom Browser hung then crashed during installation. All the other programs loaded succesfully.

All the programs (and unistall facilities) now appear in a canon folder in my program list except zoom browser. When I tried to load it again from the disk, it says the program is already installed and and won't go any further (and indeed Zoom browser appears in my x86 Canon program folder and I can launch the .exe - but some elements crash as it has not been installed correctly).

Unfortunately the program does not appear in my control panel's uninstall program list and doesn't show up on other clean-up facilities such as CCleaner. It's a mystery. Canon tell me I need to uninstall Zoom Browser to reload and M$ are responsible. M$ say its Canon that needs to provide advice, etc, etc.

Does anyone have any ideas on how can I uninstall this one program that is hidden from any of the program lists? I see there's a latest version of zoom browser. If I downloaded that over the top of the existing file, would that correct the problem or make matters worse?


My System SpecsSystem Spec
30 Aug 2011   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 10 Pro

Welcome to the Seven Forums
First make a restore point System Restore then try installing the newer version is see what happens.
Here are 2 links to free uninstallers just in case the above does not work.
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Advanced Uninstaller PRO - uninstall or remove programs easily using the most powerful uninstaller in the world, for Windows Vista and XP. Free trial available.
My System SpecsSystem Spec
31 Aug 2011   #3

win7 pro 64bit and XP Pro 32bit SP3

hi Jerry
Many thanks. I tried both but they only see what the Win7 uninstall list shows. Unfortunately I cannot seem to run restore at the moment (and have a thread elsewhere on SevenForums to see if I can find that solution). If I can get restore going, I'll give the new version overwrite a bash.

Thanks again,
My System SpecsSystem Spec


 Missing Program

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Program can't start because lpk.dll is missing from your computer
Laptop is an asus windows 7 64 bit home premium Laptop was lagging and had over 100 processes so I went to misconfig and then disabled some programs then restart laptop. I can't click on any program at all. Whether its s program or chrome or whatever it says the program can't stare bc lpk.dll is...
General Discussion
missing windows fax and scan program
Is their anyway I can retrieve this program I may have inadvertently deleted this program or it may have never been installed on my compputer in the first place. Any help with getting this program would be greatly appreciated. Thanks
help!! missing program list
I am using windows7 64bit and when i click on the orb to open, the all programs list is empty how can i get it back:geek:
General Discussion
Wrong or missing program icons
Hey all, It's been a while since I've been here, so sorry if I've posted this in the wrong section. I needed to remove one of my programs and re-install an older version. After doing so, some of my program icons are gone. I did some research, and already tried deleting the icon cache,...
Program missing?
I have been running Accpac database software at my new job. Recently, it has stopped working on my machine. Normally, it would come up like any other program. It would show the splash screen, then go to the program where it would ask me to log in, all in the center of the screen. Now, it shows the...
program synopsis missing
Hi all, I've got a new install of 7077 x64 but have a problem which I've never encountered on any build and even on a previous 7077 installation. In MC tv guide I have all epg but the synopsis info is missing and thus the ability to record etc. I've attached a screenshot any help would be really...
Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:43.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App