Well this time I've got no screenshot but all I can say is this; the wireless support assistant for some odd reason is not loading, I know this because every time the computer is turned on and logged on a little square pops up, well anyways the thing is it doesn't pop up and no error message whatsoever. I know the problem isn't the built in wifi or the wifi button because it does change color on(blue) and off(orange).
to add more to this, since it seems like it's "loading" I click start then the whole explorer.exe freezes up, I try right clicking, task bar n etc. Yes I have tried system restore. The computer was fine an hour ago.. no updates or anything. So I really don't know what is causing this issue. The only way I can use the laptop is using safemode+network assis since it doesn't load that wifi support thing. Now as for the question, what can I do? Since I've tried uninstalling hp wifi support assistant through safe mood, and it does not let me.