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Windows 7: Quicken and Windows 7-64bit- Printing Checks


12 Jan 2009   #1

Windows 7
 
 
Quicken and Windows 7-64bit- Printing Checks

My test computer has 3 partitions: VISTA 64, Windows 7 -32 bit, and Windows 7 64-bit. When I try to print a check in the Windows 7 64-bit partition, the print job gets stuck in the spooler. Checks print fine in VISTA 64-bit and Windows 7 32-bit. Interestingly, the checks do print fine in Windows 7 64-bit using Quickbooks 2003. It is just Quicken 2007 in Windows 7 64-bit that has a problem printing Quicken 2007 checks.


My System SpecsSystem Spec
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12 Jan 2009   #2

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

have you tried changing compatability mode to vista and running as admin?
My System SpecsSystem Spec
12 Jan 2009   #3

Windows 7
 
 

Yes- I also tried setting the printer to print directly, without spooling. The printing to screen does appear- and closes. The print just gets stuck in the printer que. As I mentioned, Quicken works fine with the 32-bit version of Windows 7. This appears to be unque to the 64-bit platform.
My System SpecsSystem Spec
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12 Jan 2009   #4

Windows 7
 
 

Did you have to do anything to get Quicken to work in the first place? I have Quicken 2003 and while it installs fine, when I tell it I want to open a file on my computer it stalls and then shuts down. Quicken 2009 did the exact same thing.
My System SpecsSystem Spec
12 Jan 2009   #5

Windows 7
 
 

No- I initially just installed it (I did not use the autorun feature- rather I inserted the DVD and used Windows Explorer to OPEN the install.exe - but I did use the OPEN AS AN ADMINISTRATOR option when I right-clicked on install.exe.

Later, when the checks did not print, I changed the properties of the qw.exe file to run as compatibale with VISTA- and I also opened this file As an Adminsitrator.
My System SpecsSystem Spec
12 Jan 2009   #6

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

can you print anything at all (in x64)??

do you have office 2007 installed??

if so you can actuall print it out to xps and from there print out to the printer??
My System SpecsSystem Spec
13 Jan 2009   #7

Windows 7
 
 

Thanks for your reply, darkassasin-

I currently have multiple boots setup on my test machine- I can run VISTA-64bit, Windows 7-32bit, and Windows 7-64bit. From the chart below you can see that I have tested Quicken 2007 print (either reports or checks- same result) on two different HP printers (one USB- one network) and one Brother (USB). WORD prints fine on all platforms with all 3 printers. Quicken 2007 "prints" fine on all platforms and all printers using either Microsoft XPS Document viewer and Quicken PDF printer - so it appears that Quicken is doing its job in "printing".



BOTTOM LINE: Quicken 2007 successfully prints only on the Brother MP830 using Windows 7-64bit- and does not print on either HP in 64-bit- but both HP printers do fine with WIN 7- 32bit.

I am not sure what this means It looks like it might be a HP issue- but why does it work with VISTA-64 and not Windows 7-64? Ideas???
My System SpecsSystem Spec
16 Jan 2009   #8

Windows 7
 
 

Anyone running 64-bit- and has a HP printer using Quicken?? Does printing work for you?
My System SpecsSystem Spec
16 Jan 2009   #9

 

Can't say that I do - but I need to troubleshoot an HP C6180 this weekend, and then install it in my computer - so I suppose I could do a test install of Quicken as well for ya....
My System SpecsSystem Spec
16 Jan 2009   #10

Windows 7
 
 

I would really appreciate it. I tried tech support- by they are worthless- keep sending me "fixes" that have nothing to do with my problem (from a script I suppose). If you could install Quicken, it would help define the problem: Quicken, HP, or Windows 7 - 64 bit.
My System SpecsSystem Spec
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 Quicken and Windows 7-64bit- Printing Checks




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