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Windows 7: Software conflict with Win7 Help File

24 Sep 2011   #1
patriceltic

Windows7 home premium 64 bit sp1
 
 
Software conflict with Win7 Help File

I installed an old version of Corel on my win7 Dell today. I'm amazed that it installed as everyone said "old" programs would not run on win7. It sort of runs fine with the following exception - every time I access the desktop within the program, the Help file opens with the following message: The Help for this program was created in Windows Help format, which depends on a feature that isnít included in this version of Windows. However, you can download a program that will allow you to view Help created in the Windows Help format.
As a consequence, I can't do much within the program without that msg popping up and stopping any further input from me. Win7 is a 64 bit program as far as I know so I don't think downloading a .hlp file meant for a 32-bit system will cure this - which is what the download file will be. Thanks for any thoughts.


My System SpecsSystem Spec
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24 Sep 2011   #2
patriceltic

Windows7 home premium 64 bit sp1
 
 

I am replying to my own msg. Apparently all I had to do was reboot and the problem went away. Yay!!
My System SpecsSystem Spec
24 Sep 2011   #3
MilesAhead

Windows 7 32 bit
 
 

My System SpecsSystem Spec
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25 Sep 2011   #4
patriceltic

Windows7 home premium 64 bit sp1
 
 

Hi - thanks for input. It seems to have stopped popping up with that msg - I may download it anyway. I guess what's confusing is it calls out the 32 bit extension and I have a 64 bit system. So that will work on 64 bit system??
My System SpecsSystem Spec
26 Sep 2011   #5
MilesAhead

Windows 7 32 bit
 
 

If you look in the Microsoft page in the link there's 2 downloads. One for 32 bit and one for 64 bit.
http://www.microsoft.com/download/en...ang=en&id=5143
My System SpecsSystem Spec
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 Software conflict with Win7 Help File




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