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Windows 7: Adobe Illustrator shuts down immediately-please help!

10 Nov 2011   #1
naysmom

windows 7 64 bit
 
 
Adobe Illustrator shuts down immediately-please help!

As soon as I open Illustrator, it shuts down. I have read several threads that mention this problem, and how to search error logs for the codes, which I have done, but none of the threads mention a fix for the problem. Any suggestions would be much appreciated. I just installed CS5 and am really looking forward to using Illustrator (the main reason for my getting CS5 in the first place).


My System SpecsSystem Spec
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10 Nov 2011   #2
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

This may or may not help.

Adobe - Adobe Creative Suite Cleaner Tool

I'd suggest running the Adobe cleaner tool and if necessary try reinstalling your Adobe software.
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 Adobe Illustrator shuts down immediately-please help!




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