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Windows 7: Can't Remove Ask.com search program.

23 Nov 2011   #21

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Ask and About are the same search engine. I had forgotten that.

People became wise to Ask and its' removal so they started hiding it as About.

You can try searching though Windows Explorer. Highlight the drive to search and type Ask and/or About where the red arrow points below.
If you get results that are not web pages they may be the program.
Just a suggestion if you haven't tried it yet.


My System SpecsSystem Spec
.

23 Nov 2011   #22

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Ask and About are the same search engine. I had forgotten that.

People became wise to Ask and its' removal so they started hiding it as About.

You can try searching though Windows Explorer. Highlight the drive to search and type Ask and/or About where the red arrow points below.
If you get results that are not web pages they may be the program.
Just a suggestion if you haven't tried it yet.
good suggestion.
My System SpecsSystem Spec
23 Nov 2011   #23

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

The last time I had to uninstall the #^&## ASK that is how I found it.

It has been a few months and I almost totally forgot.
Only took two days to remember.
My System SpecsSystem Spec
.


23 Nov 2011   #24

Windows 7 Ultimate
 
 

Brute force method - it takes some guessing so be careful:

Make a backup.

Search the registry for 'Ask' and 'About'. See which files the entries might point to, so you can delete those files, and delete the reg entries if they look appropriate.

Search C: for files named *ask* or *about*. Delete them if they look appropriate.

Search for (likely) files containing the strings 'ask' or 'about'. Same as above.
My System SpecsSystem Spec
24 Nov 2011   #25

win 7 Pro - 64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by toglenn View Post
Oh it appears that I'm stuck with it for now but I'm not giving up and the folks here have been very helpful and I find it challenging.

I hate low life companies that resort to this type of method to promote their inferior products that failed in the open market place.
did you try the steps in my other posts?
There is no Ask.com toolbar involved. I've handled Ask.com intrusions before and this is different. I don't believe it resides in the browsers and is only activated by speech recognition commands. As of now, after the speech command, IE displays Ask.com and Firefox displays About.com. Without using speech commands there is no trace of the programs in the browsers. I'm now hoping Dragon Speech Recognition Support can offer some help.
My System SpecsSystem Spec
24 Nov 2011   #26

win 7 Pro - 64 bit
 
 

Quote   Quote: Originally Posted by flemur13013 View Post
Brute force method - it takes some guessing so be careful:

Make a backup.

Search the registry for 'Ask' and 'About'. See which files the entries might point to, so you can delete those files, and delete the reg entries if they look appropriate.

Search C: for files named *ask* or *about*. Delete them if they look appropriate.

Search for (likely) files containing the strings 'ask' or 'about'. Same as above.
These were the first steps I tried and Ask.com does not appear in the directory or in searches. I tried a restore of an earlier time and that did not remove them either.
My System SpecsSystem Spec
24 Nov 2011   #27

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

so what do you think is the solution to this problem now
My System SpecsSystem Spec
24 Nov 2011   #28
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Check inside of the IE and Firefox program folders, both x86 and x64, to see if they are planted inside there. Also have Show Hidden System folders enabled.
My System SpecsSystem Spec
26 Nov 2011   #29

win 7 Pro - 64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
so what do you think is the solution to this problem now
I beginning to think that the problem has nothing to do with the browsers because the browsers are closed when I issue the vocal search commands and if I don't use vocal commands and open the browsers in the normal way everything is fine. It seems the word "search" activates the ask.com and about.com search programs. If I say "search google for......" ask.com or about.com are not activated.

I've done three searchs of my four hard drives and nothing has turned up, probably because they use some other name. I removed all cookies and popups but the problem still exists.

I've contacted the speech recognition maker and asked for support but so far they have only offered the simplist solutions that have already been tried several times but I'll keep trying.
My System SpecsSystem Spec
26 Nov 2011   #30

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by toglenn View Post
Quote   Quote: Originally Posted by koolkat77 View Post
so what do you think is the solution to this problem now
I beginning to think that the problem has nothing to do with the browsers because the browsers are closed when I issue the vocal search commands and if I don't use vocal commands and open the browsers in the normal way everything is fine. It seems the word "search" activates the ask.com and about.com search programs. If I say "search google for......" ask.com or about.com are not activated.

I've done three searchs of my four hard drives and nothing has turned up, probably because they use some other name. I removed all cookies and popups but the problem still exists.

I've contacted the speech recognition maker and asked for support but so far they have only offered the simplist solutions that have already been tried several times but I'll keep trying.
hmm., well i just got to say: good luck with your trying
My System SpecsSystem Spec
Reply

 Can't Remove Ask.com search program.




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