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Windows 7: Can't Remove Ask.com search program.

26 Nov 2011   #31
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Ask and About are the same search engine. I had forgotten that.

People became wise to Ask and its' removal so they started hiding it as About.

You can try searching though Windows Explorer. Highlight the drive to search and type Ask and/or About where the red arrow points below.
If you get results that are not web pages they may be the program.
Just a suggestion if you haven't tried it yet.
Quote   Quote: Originally Posted by Britton30 View Post
Check inside of the IE and Firefox program folders, both x86 and x64, to see if they are planted inside there. Also have Show Hidden System folders enabled.
Have you tried these? You have the search engines somewhere or they wouldn't show up. Maybe Dragon has it included.


My System SpecsSystem Spec
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27 Nov 2011   #32
toglenn

win 7 Pro - 64 bit
 
 

Thanks for the reply. Yes I've tried that on all my drives without success. What ever it is it probably has some obscure name to prevent it from being found or possibility hidden within a program, if possible. It's really not a serious problem as I can work around it and starting a web browser search with a vocal command is not high in my priorites but the idea of an uninvited intrusion makes me mad and there's really nothing I can do about it!

It's like dealing with the U.S. Congress.
My System SpecsSystem Spec
27 Nov 2011   #33
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

I just thought of something.

Go here to this tutorial. Start at Step #2. Task Manager - Show Services Running under svchost.exe

Open Task Manager. Click the Processes tab. Show all processes as in tutorial.
Then see if it is listed there, Ask or About.
Right click if listed which is Step #3 and click "Open File Location".

I realize it is a long shot but may be listed.
Also you can look at processes with the voice software off then turn it on to see what processes start up.
If there is an odd entry that might be worth checking out.

Everything running should show in processes after clicking "Show Processes From All Users" but if it is hidden within another process???? you may never find it without removing software you need.
Catch-22
For instance if it is embedded in the Adobe voice software you would need a replacement for that unfortunately.

Worth a look if you want. Might be a waste of time but the last thing I can think of for now.
Good luck.
Mike

PS- You may have already tried the above or it was already posted. If so I missed it.
My System SpecsSystem Spec
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27 Nov 2011   #34
marsmimar

Microsoft Community Contributor Award Recipient

 
 

One other possibility (and my apologies if this was already mentioned.) The free Process Explorer and/or Process Monitor.

Process Explorer

Process Monitor

They both offer the opportunity to run the utilities in your browser without having to install them. They drill down a lot deeper than task manager to find those pesky processes.
My System SpecsSystem Spec
27 Nov 2011   #35
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by toglenn View Post
Thanks for the reply...
It's like dealing with the U.S. Congress.
You're welcome. A computer is logical though.
I think you have our curiosity now and want to see you through to get rid of this unwanted intrusion.
My System SpecsSystem Spec
27 Nov 2011   #36
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Quote   Quote: Originally Posted by toglenn View Post
Thanks for the reply...
It's like dealing with the U.S. Congress.
You're welcome. A computer is logical though.
I think you have our curiosity now and want to see you through to get rid of this unwanted intrusion.
Yes now we are annoyed.
Next time it could be one of us looking for it.

My two occurences it was easy to remove. They changed the name to About the second time but I found it.
My System SpecsSystem Spec
27 Nov 2011   #37
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Apparently they have changed its name again to really obfuscate it.
My System SpecsSystem Spec
27 Nov 2011   #38
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

This may help you find it also. May have been tried or posted.

HijackThis - Trend Micro USA
I would use this one not the Beta- Version 2.0.4

Even if you do not use it to remove ASK it may show you where installed or what it is installed with.

I have never used this but know others have used it for pesky malware/software removal/search.

I Googled Ask removal. I found it was suggested on other forums for Ask removal.
My System SpecsSystem Spec
27 Nov 2011   #39
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 


Another from Googling, it claims to remover the Ask toolbar in 3 steps. I have not used it though.
Remove Ask Toolbar
don't do this, it's an installer for their paid-for program, SpeedMaxPC.
You can try a search using the words asksearch and aboutsearch.
My System SpecsSystem Spec
27 Nov 2011   #40
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Another from Googling, it claims to remover the Ask toolbar in 3 steps. I have not used it though.
Remove Ask Toolbar
You can try a search using the words asksearch and aboutsearch.
They make it look like a Microsoft web site but it isn't.
2010 Speedmaxpc.com All Rights Reserved - Hampden ME.

Not saying it is bad but just a heads up.
My System SpecsSystem Spec
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 Can't Remove Ask.com search program.




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