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Windows 7: How to remove ZoneAlarm install bug???

23 Nov 2011   #1
nondisposable

Windows 7 Home Premium 64 bit
 
 
How to remove ZoneAlarm install bug???

I have tried to install ZoneAlarm firewall and never managed to. I ended up with a downloaded file without any extension, and Windows did not know what program to open it with.

So I set my choice on Comodo firewall, and installed it successfully.

However now "ZoneAlarm Free" appears in my list of Add / Remove Programs, and it says it occupies 60.0 MB. If I click on it to remove it, I get the error message
Code:
ZoneAlarm cannot be installed on a system already has COMODO Internet Security installed.
 
Your system doesn't meet the installation requirement.
(sic)

That message also appears at each restart.

There is no trace of ZoneAlarm or "Check Point" under Program Files, and it is nowhere to be found on the C drive. I have used 2 search programs and searched for file names and folder names.

I have used CCleaner to rename the ZoneAlarm entry in the list of Add / Remove Programs, but that hasn't changed the situation.

I COULD use CCleaner to delete that entry from the Add / Remove Programs list, but I am reluctant to do so, because there is obviously more than just the actual entry.

What would be your advice?


My System SpecsSystem Spec
.
23 Nov 2011   #2
Tews

64-bit Windows 8.1 Pro
 
 

You can either do a system restore to a point before you installed ZA, or try using the ZA uninstall utility...

http://download.zonealarm.com/bin/fr...load/clean.exe
My System SpecsSystem Spec
23 Nov 2011   #3
Corazon

Windows 7 Professional SP1 32-bit
 
 

There's a ZoneAlarm cleanup tool provided by the company itself. Alas, I only found a direct download link, not a webpage pointing to the tool.
http://download.zonealarm.com/bin/fr...load/clean.exe


EDIT: Darn you, Tews.
My System SpecsSystem Spec
.

23 Nov 2011   #4
Tews

64-bit Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Corazon View Post
There's a ZoneAlarm cleanup tool provided by the company itself. Alas, I only found a direct download link, not a webpage pointing to the tool.
http://download.zonealarm.com/bin/fr...load/clean.exe


EDIT: Darn you, Tews.


Here is the complete list of removal tools....

Uninstallers (removal tools) for common antivirus software
My System SpecsSystem Spec
23 Nov 2011   #5
nondisposable

Windows 7 Home Premium 64 bit
 
 

Thanks. The uninstaller brings me one step closer: the error message no longer appears at each restart.

However ZoneAlarm is still listed under Add / Remove Programs. I also found a folder called Checkpoint (it's in one word; I was looking for "Check Point" before) under Program Files (it only has one file: intall.exe).

I also found ZoneAlarm in the registry editor under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CheckPoint and HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ZoneAlarm Free . I attach screenshots (click to enlarge).

-red1.jpg

I'd rather avoid a system restore, since too many other changes happened since, and a System Restore may be too time-consuming.

From what you see above, are there any manual removal methods?


My System SpecsSystem Spec
23 Nov 2011   #6
Corazon

Windows 7 Professional SP1 32-bit
 
 

At this point, you can simply use CCleaner to remove the ZoneAlarm uninstall entry and be done with it.
You may also delete the Checkpoint registry key and all its subkeys, and the Checkpoint folder under Program Files.
My System SpecsSystem Spec
23 Nov 2011   #7
nondisposable

Windows 7 Home Premium 64 bit
 
 

Great; thanks! Done with no problems.
My System SpecsSystem Spec
23 Nov 2011   #8
Corazon

Windows 7 Professional SP1 32-bit
 
 

Glad to hear
My System SpecsSystem Spec
31 Oct 2013   #9
webwillie

Florida
 
 
Easy Fix

From START go to SEARCH
SEARCH Install.exe
Find Zone Alarm
DELETE
Done
My System SpecsSystem Spec
Reply

 How to remove ZoneAlarm install bug???




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