Windows 7 - DirectX install error - An internal system error occurred.

I recently re-installed windows and am now trying to install the DirectX End-User Runtimes (June 2010). All goes well, it installs everything, but as it finished I get this error:


I have tried redownloading, using other installers and updating my graphics drivers. Nothing will work. It's probably worth mentioning that the first time I tried installing, about a week ago, my computer totally froze in the middle of the install and I had to force restart.

Any ideas on how to fix this problem?

Welcome to Seven Forums callumshell1. The 1st thing I would suggest would be to run the System Files Checker.

SFC /SCANNOW Command - System File Checker

See if it finds and corrects any errors. Also, see if you locate the 2 dx logs mentioned, in the windows directory, and post them here, or just the text if they are short, which they may well be.

A Guy

Thanks, I'll try that.

I forgot to mention, but I have no log files in my Windows folder.

Wait yes I do.
http://www.mediafire.com/?u2kmvyt6uryl0ea

I also ran that SFC scan, said there were errors but it couldn't fix them.

It found errors, that is where I would concentrate first. If it can't correct them, then the CBS log may point to where the issue lies. A Guy

P.S. From your DirectX.log

12/14/11 22:14:47: DXWSetup: A newer version of DirectX have been installed already.

Open regedit

Start> In search box type

regedit

Enter

Navigate to HKEY_LOCAL_MACHINE>Software>Microsoft>DirectX

Confirm version is 4.09.00.0904

This is the latest version, and the version your log says you have now.

Thanks, but there is still a problem. I'm trying to install Battlefield 3 but during the stage where it installs DirectX it fails, meaning I cannot play the game. Any ideas how I would fix this?

First go to Computer > C > Program Files (x86) > Origin Games

Once you are in the Origin folder go into your BF3 Folder > _Installer > DirectX > redist

Once you are in this folder you will notice a bunch of .rar's. Delete ALL of the .rar files OUT of the redist folder. DO NOT DELETE: DSETUP.dll, dsetup32.dll, or DXSETUP.exe

Once the redist folder only has those 3 files that you DIDN'T delete are left, go back into Origin and hit the "Ready to Install" button again and it should be all set..