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Windows 7: Skype 5.5.124 keeps crashing

26 Dec 2011   #1
amir tava

Windows 7 Home Premium x64 SP1
 
 
Skype 5.5.124 keeps crashing

Hello Guys today i turn on my pc and i try to open skype it keeps crashing on me when i run in safe run everything works fine but when i want to open skype like normal without safe runs keeps crashing on me please help me out! im runing windows 7 home premuim 64 bits
Description
Faulting Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.5.59.124
Application Timestamp: 4e96c098
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: 0eedfade
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 9c3f
Additional Information 2: 9c3f13414b612a2f01f04d72e638661d
Additional Information 3: ae68
Additional Information 4: ae68986ac30b84ab983bee9221828005


My System SpecsSystem Spec
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26 Dec 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by amir tava View Post
Hello Guys today i turn on my pc and i try to open skype it keeps crashing on me when i run in safe run everything works fine but when i want to open skype like normal without safe runs keeps crashing on me please help me out! im runing windows 7 home premuim 64 bits
Description
Faulting Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.5.59.124
Application Timestamp: 4e96c098
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: 0eedfade
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 9c3f
Additional Information 2: 9c3f13414b612a2f01f04d72e638661d
Additional Information 3: ae68
Additional Information 4: ae68986ac30b84ab983bee9221828005
First you are running an old version of Skype.

Have you tried re-installing Skype?

Since it runs in safe mode but not in normal mode it is probably a driver. Have you installed any new software or made any changes of late?
My System SpecsSystem Spec
26 Dec 2011   #3
AllOnTheBus

Windows 7 Home Premium 64 Bit OS
 
 

First of all you could try running the application in clean boot mode
to see if the problem persists,. Could be software conflict caused by a recent change to
the system or program file corruption.
Use the instructions - how to perform a clean start up found here:
Perform a clean startup to determine whether background programs are interfering with your game or program

If the issue persists in Clean boot mode then
it is most likely a software corruption issue.
If that is the case then try un-installing Skype using
programs and features through Control Panel and then
re-installing the latest version using the direct download link I have provided here:
Downloading Skype

See if that helps at all.

(You got in a little quicker zigzag!! )
My System SpecsSystem Spec
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26 Dec 2011   #4
amir tava

Windows 7 Home Premium x64 SP1
 
 

its not older version i check for update it says i have latest version runing and its up to date
My System SpecsSystem Spec
26 Dec 2011   #5
amir tava

Windows 7 Home Premium x64 SP1
 
 

i reinstall skype and install it again but i have same problem any more helps please?
and no i havent install any new software i just updated my ccleaner to the newest version thats all i did i have no idea what it keeps crashing on me i cant live without skype
My System SpecsSystem Spec
27 Dec 2011   #6
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Checking on Skype's forum web site, the only fix yet seems to be installing their beta version
and that works. 5.7.0.123
It has something to do with the Ads they are sending..
http://www.skype.com/intl/en/get-skype/on-your-computer/windows/beta/

http://community.skype.com/t5/Window...in/td-p/357532

http://community.skype.com/t5/Windows/bd-p/Windows

Edit: You can also down load an older version that works as well. 5.5.0.117

http://download.skype.com/SkypeSetupFull.exe
My System SpecsSystem Spec
27 Dec 2011   #7
amir tava

Windows 7 Home Premium x64 SP1
 
 

thanks a lot im gonna try to download the beta version and see if that will fix my problem
WOW dude thanks a lot i dl the beta version it dosnt crash anymore this problem is fix now
My System SpecsSystem Spec
28 Dec 2011   #8
AllOnTheBus

Windows 7 Home Premium 64 Bit OS
 
 

Good work pbcopter
My System SpecsSystem Spec
28 Dec 2011   #9
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Thanks and Happy New Year.
My System SpecsSystem Spec
29 Dec 2011   #10
amir tava

Windows 7 Home Premium x64 SP1
 
 

thansk pbcopter and happy new year.
My System SpecsSystem Spec
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 Skype 5.5.124 keeps crashing




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