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Windows 7: Application Error

27 Dec 2011   #1
slc2015

Windows 7 Ultimate x64
 
 
Application Error

Hi,
WHen ever I try to play my new game, I get an error that says: "The application failed to start because its side-by-side configuration is incorrect." This game is Grand Theft Auto 4. I did the SXSTrace.exe and got my log. It's attached. Can someone tell me whats wrong???
Sam




Attached Files
File Type: txt log.txt (128.0 KB, 56 views)
My System SpecsSystem Spec
27 Dec 2011   #2
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

I think this might have to do with Microsoft C++ Redistributables being outdated/corrupted, but I'm not 100% sure. I'll asl Nimiero to have a look at this thread as I think he can read the SXSTrace files.

Regards,
Golden
My System SpecsSystem Spec
27 Dec 2011   #3
slc2015

Windows 7 Ultimate x64
 
 

Thanks. Control Panel says I have VC++ 2010 installed, if that helps at all.
My System SpecsSystem Spec
27 Dec 2011   #4
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

OK. I've asked Richard to have a look at this - look out for his reply. Other might also offer some suggestions.

Out of interest, have you experienced any other issues with the PC at all?

Regards,'
Golden
My System SpecsSystem Spec
27 Dec 2011   #5
slc2015

Windows 7 Ultimate x64
 
 

Nope. But I guess I wouldn't really because I just built it over the holiday weekend and haven't had much time to use it yet!
My System SpecsSystem Spec
27 Dec 2011   #6
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Mmm. Fair enough. All the Windows updates up-to-date?

Post your system specs so we know what hardware we are dealing with :

System Info - See Your System Specs

Regards,
Golden
My System SpecsSystem Spec
27 Dec 2011   #7
slc2015

Windows 7 Ultimate x64
 
 

Yep. I got all the updates installed.
Specs:
Gigabyte Z68XP-UD3
Asus Radeon HD 6770
8 Gb of RAM
1 TB Seagate HD
Intel Core i5-2500k
550 W Antec PSU
My System SpecsSystem Spec
27 Dec 2011   #8
Golden

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Mmm. OK, one last suggestion from me...but I'm clutching at straws now until Richard sees this: lets scan for corrupt system files using SFC.

1. Click Start Orb
2. In the search box type cmd
3. Right click on cmd.exe and choose 'Run as administrator'
4. Click 'Yes' when UAC prompts you.
5. In the Window type sfc /scannow

This will run a check on the system integrity and report any errors - it can take a while so let it finish.

Regards,
Golden
My System SpecsSystem Spec
27 Dec 2011   #9
slc2015

Windows 7 Ultimate x64
 
 

Nothing wrong. No integrity violations.
My System SpecsSystem Spec
27 Dec 2011   #10
niemiro

Vista Home Premium x86 SP2
 
 

Hello, and welcome to the Seven Forums!

Please download and install the following VC++ Redistributables in the following order: 2005; 2005 SP1; 2008; 2008 SP1, 2010

Download details: Microsoft Visual C++ 2005 Redistributable Package (x64)
Download details: Microsoft Visual C++ 2005 SP1 Redistributable Package (x64
Download details: Microsoft Visual C++ 2008 Redistributable Package (x64)
Download details: Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)
Download details: Microsoft Visual C++ 2010 Redistributable Package (x64)

Once you have done that, please re-start your computer, and tell if me the problem persists.

Thanks a lot!

Richard

P.S. I know this takes a little bit of time to do, but I would recommend persevering, because it almost always is the solution. Basically, with these Visual C++ redists, you need all of them, not just the latest version. If you are missing one, you can get the Side by Side error you are receiving. Since I don't know exactly which one you are missing, installing all resolves all problems, and prevents problems in the future.

EDIT: Well done on building your machine. Its specs looks very nice, and I hope that you are enjoying it!
My System SpecsSystem Spec
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