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Windows 7: WINDOWS 7 CANT INSTALL any programs

04 Jan 2012   #11

Microsoft Windows 8.1 Pro 64-bit

Quote   Quote: Originally Posted by NeedHELPasap View Post
i used trend micro anti virus but i uninstalled it, i also have kasperskv or w/e but i havent activated it yet so i uninstalled it too.
Never have more than 1 antivirus installed at a time, and only remove them with their individual uninstaller tool or a special uninstaller such as Revo that will clean out all extra bits and pieces left behind, because Antiviruses do leave pieces behind which could potentially harm computer performance and operation. But it sounds like you would prefer to completely reinstall your computer. So Just giving you this advice for the future.

My System SpecsSystem Spec

04 Jan 2012   #12

windows 7 Premium

i dont think my feeble brain is capable of performing such a task :/ i might screw it up and my warrantee just expired today
My System SpecsSystem Spec
04 Jan 2012   #13
Microsoft MVP


If you just bought your computer you have a year's tech support and parts warranty from the manufacturer. However most will not support a clean reinstall so if you do one you should not tell them this if you call for tech support, and will need to make your Recovery Disks first in case you ever have to ship it back under the hardware warranty - run Factory Recovery first from its partition or the disks.

You might call tech support now as this might be a known issue to them on this machine. Let us know how they handle it.

If you want our help then post back the exact error message you're getting when you try to install programs as requested. You have also not responded to the steps i gave you for your issue. This is an interactive forum where we provide steps to complete and you report back the results or any questions to get them done correctly.

There were no replies to any of these steps:
Quote   Quote: Originally Posted by gregrocker View Post
Did you follow the steps I gave you to Clean up factory bloatware?

Especially achieve a clean boot then try the install again to see if it will proceed.

If the problem persists I would use the one-year free Tech Support which comes with each computer purchase to see if they know about this issue and can help you fix it, or RMA the machine for replacement.

You can also run full Factory Recovery as laid out in your Manual (available via google) or we can provide you with a Windows 7 ISO for your version used for Clean Reinstalling Windows 7.
or this:

Quote   Quote: Originally Posted by Kaktussoft View Post
Please post error message
My System SpecsSystem Spec

04 Jan 2012   #14

windows 7 Premium

Error 1935 . AN error occured during installation of assembly component {6D321E57-3E99-3B87-BF23-2CDFF3361CB4}. HRESULT: 0x80070002.
My System SpecsSystem Spec

 WINDOWS 7 CANT INSTALL any programs

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