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Windows 7: WINDOWS 7 CANT INSTALL any programs


03 Jan 2012   #1

windows 7 Premium
 
 
WINDOWS 7 CANT INSTALL any programs

i just bought a new laptop, it has windows 7, i cant install programs from CDs or stuff ive downloaded. Ive tried disabling anti virus, fire wall, rebooting multiple times and the error when installing still comes up


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03 Jan 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Please post error message
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03 Jan 2012   #3
Microsoft MVP

 

New PC's are loaded with so much bloatware that Windows 7 is throttled and corrupted.

Follow these steps to Clean up factory bloatware
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03 Jan 2012   #4

Microsoft Windows 8.1 Pro 64-bit
 
 

Australia,

In addition, what antivirus(es) do you have on your computer? Some are just plain bad, and you never should have more than one. Windows firewall and antiviruses aren't supposed to block anything but viruses, leave them enabled for security. Do you use any "cleaning" programs? They aren't generally recommended. You can also use these tutorials in case anything needs to be fixed in your computer:
SFC /SCANNOW Command - System File Checker

Startup Repair
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04 Jan 2012   #5

windows 7 Premium
 
 

i bought this laptop 4 days ago with windows 7, i dont have the windows 7 installation cd, i used trend micro anti virus but i uninstalled it, i also have kasperskv or w/e but i havent activated it yet so i uninstalled it too. I cant install my sony vegas studio 7 using my cd and one of the games ive downloaded, i tried running on admin and changing compatibility and nothing worked, it says : Error 1935 . AN error occured during installation of assembly component {6D321E57-3E99-3B87-BF23-2CDFF3361CB4}. HRESULT: 0x80070002.
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04 Jan 2012   #6
Microsoft MVP

 

Did you follow the steps I gave you to Clean up factory bloatware?

Especially achieve a clean boot then try the install again to see if it will proceed.

If the problem persists I would use the one-year free Tech Support which comes with each computer purchase to see if they know about this issue and can help you fix it, or RMA the machine for replacement.

You can also run full Factory Recovery as laid out in your Manual (available via google) or we can provide you with a Windows 7 ISO for your version used for Clean Reinstalling Windows 7.
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04 Jan 2012   #7

windows 7 Premium
 
 

will i be able to reinstall windows 7 without a installation CD?, what if it doesnt work?
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04 Jan 2012   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by NeedHELPasap View Post
will i be able to reinstall windows 7 without a installation CD?, what if it doesnt work?
Of course you can't install Windows 7 without an installation DVD or bootable USB.
But you can download Windows 7 installation ISO for free and burn it to DVD yourself.
Do you have a valid installation key (see COA sticker on your computer)?
My System SpecsSystem Spec
04 Jan 2012   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

It's a brand new laptop without any software you installed yourself? No important documents as well? You didn't change any important settings yourself?

So reinstalling is not real problem?

What brand and type laptop is it?
My System SpecsSystem Spec
04 Jan 2012   #10
Microsoft MVP

 

Quote   Quote: Originally Posted by NeedHELPasap View Post
will i be able to reinstall windows 7 without a installation CD?, what if it doesnt work?
Make your Recovery Disks first, then save the Recovery Partition when you boot in to reinstall to C.

You can also save externallly a Windows 7 backup image exactly as it exists now, so you have an alternative method to recover to factory condition.

Is this something that you want to do to get a cleaner Windows 7 install? Did you read through the steps for Reinstalling Windows 7 and understand everything? Ask back if not.

Then tell us your licensed Windows 7 version as it appears on COA sticker, which must have a readable Product Key you should also back up elsewhere now.
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 WINDOWS 7 CANT INSTALL any programs




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