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Windows 7: Downloading Windows Live Essentials

27 Jan 2012   #1
rintobs

Windows 7 ultimate x32
 
 
Downloading Windows Live Essentials

Hi,
I wanted to download Windows Live Essentials. Although I have disabled firewall and all the antiviruses. Yet I get this message. How do I successfully download?




Attached Images
 
My System SpecsSystem Spec
28 Jan 2012   #2
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Hello rin,

First off, you should only ever have a single antivirus software as multiple antiviruses will get in the way of each other and cause havook in your system. in addition, if you were to uninstall any of them, you would need to use a special uninstaller tool, usually given out for free by the same company who makes the antivirus software.

There are various security softwares that you can use in additon to an antivirus, but only ever have a single antivirus at any one time.

Now, are you able to connect to the internet without any problems? Can you restart the computer and try again?
My System SpecsSystem Spec
28 Jan 2012   #3
pjhutch

Windows 7 Home Premium 32bit
 
 

Rintobs is downloading Live Essentials and not Security Essentials - two different products. So your comment about two antivirus products is inaccurate.
First, I would check that you can access Microsoft Download Center site ok.
Next, clear out your TEMP folders, so any existing files are not confusing the downloader.
Then try again.
My System SpecsSystem Spec
28 Jan 2012   #4
mickey megabyte

ultimate 64 sp1
 
 

Quote   Quote: Originally Posted by rintobs View Post
Hi,
I wanted to download Windows Live Essentials. Although I have disabled firewall and all the antiviruses. Yet I get this message. How do I successfully download?
he seems to have multiple AVs - i believe DustSailor is accurate.
My System SpecsSystem Spec
28 Jan 2012   #5
Infinite

Windows 7 Ultimate SP1 - 64 Bit
 
 

Click the expand the Show Details please?
My System SpecsSystem Spec
28 Jan 2012   #6
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by pjhutch View Post
Rintobs is downloading Live Essentials and not Security Essentials - two different products. So your comment about two antivirus products is inaccurate.
Yes, I did know what he meant. But multiple antiviruses can in fact hinder normal computer operation. Most importantly, I want to know if he can connect to the internet without any problems.

Rin, have you tried downloading Live from another web browser?
My System SpecsSystem Spec
28 Jan 2012   #7
Infinite

Windows 7 Ultimate SP1 - 64 Bit
 
 

Firstly, make sure you have a working internet connection.

If you have any Windows Live Applications installed, please remove the older versions before installing this.

Run the setup again and check if it works.

If that doesn't work, try removing using Microsoft's Uninstall Cleanup Tool:
Windows Installer CleanUp
My System SpecsSystem Spec
09 Feb 2012   #8
rintobs

Windows 7 ultimate x32
 
 

thanks all for the advices. Still I am not able to download live essentials. I get this pop-up.
My System SpecsSystem Spec
09 Feb 2012   #9
rintobs

Windows 7 ultimate x32
 
 
Windows Live Essentials

Quote   Quote: Originally Posted by mickey megabyte View Post
Quote   Quote: Originally Posted by rintobs View Post
Hi,
I wanted to download Windows Live Essentials. Although I have disabled firewall and all the antiviruses. Yet I get this message. How do I successfully download?
he seems to have multiple AVs - i believe DustSailor is accurate.
I have MS Security Essentials and Quick Heal.
My System SpecsSystem Spec
10 Feb 2012   #10
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Quote   Quote: Originally Posted by rintobs View Post
thanks all for the advices. Still I am not able to download live essentials. I get this pop-up.
Still can't see the attachments: Screenshots and Files - Upload and Post in Seven Forums

Quick heal is an antivirus. Choose either MSE OR QH, not both. I've not heard how well they do together. To be safe, use their respective removal tools, dependant upon which you are removing.

If they don't have one, you might try revo uninstaller free
My System SpecsSystem Spec
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 Downloading Windows Live Essentials




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