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Windows 7: Admin account does not have permission to install Itunes

02 Feb 2012   #1

windows 7 home premium 64 bit
Admin account does not have permission to install Itunes

I have administrator rights on my Windows 7 account, and I always have problems installing programs. Usually it is with a folder called config.msi. I don't have write permission for that folder and when I install anything I get multiple error messages about it.

I have been unable to install the latest Itunes, and I tried to install it manually. Everything went fine, except for the usuall config.msi errors, until the final part of the install. It said it did not have permission to access the itunes folder in program files. I looked at the properties of the folder, and I did not have write permission. The Itunes installer undid the entire install and deleted the itunes folder.

When I go to the program files folder, I do not have write access to it, and I cannot change it. I followed the instructions in this forum to enable the administrator account, and could not get write access to that folder from administrator either.

The error messages I get look like there is another account out there that is a superuser. Is there any cure for this?

There are other files and pointers in my system such as a shortcut to my documents, that I do not have permission to use. I click on them and get an error message.

My System SpecsSystem Spec
02 Feb 2012   #2

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2

My housemate had the same problem. I can't remember the exact name and path of the folder it wanted to create but it was listed in the error message. What I did was to manually create the folder (I'm pretty sure it was on the Start Menu - it's been a while) giving it the exact name it wanted. I then used takeown to make sure she had rights to modify it, then tried the installation again. Worked like a charm.
My System SpecsSystem Spec
02 Feb 2012   #3

Windows 7 Ultimate SP1 64-Bit

Welcome to Windows Seven Forums. PattiWagen.

Have a look at this tutorial:

Take Ownership Shortcut

It's also quite possible you may have a virus infection.

Please download the free version of Malware bytes and run a full scan on your computer: Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

Failing that, you may have a corrupted user account. In that case, delete your old account and create a new one.
My System SpecsSystem Spec

 Admin account does not have permission to install Itunes

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