Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Google Chat

06 Feb 2012   #1

Windows Home Premium, 64 4.096 bit
Google Chat

Good Day to all you tech wizards on the forum:

The problem I have is not related directly to Windows 7, although there may be some connection of which I'm not aware. I've tried going through the various Google forums and all I get in reponse is basicall a big "Huh?" Since many of you folks are very technically literate you are my last option.

Recently my wife asked me to install a webcam so she could see her new grandaughter in real time. I installed a Logitech C260 camera and it seems to be working fine. (I can see my bleary-eyed self in the morning with unkempt hair and unshaven face, in my housecoat with a cigarette dangling from my mouth.) I then set up an account for her on gmail which is the program her daughter uses.

After opening her gmail page, I then went to the chat icon, opened the drop-down window, and clicked to install the voice & video app. The downloader went through it's routine and informed me that the app had been installed. When I tried to use it to initiate a call I got routed back to the installation window. After much dicking around with this I clicked on the "problems with download" link and this time I got the Windows banner asking me if I wanted to install the download. I clicked on yes and got the window asking me if I wanted to run the program, to which I replied run. Back to gmail. Same thing. I get routed to the app installation screen. I checked my add-ons manager and it shows the app as being installed. I checked my Revo uninstaller and the icon for video chat shows up there. I then tried to install the program from the saved downloads folder and I get a message the the Google installer failed for an unknown reason. ????

I've been messing with this thing for three days and I'm at a loss. Any suggestions would be appreciated.

Full Disclosure: I am not familiar with the intricacies of Google's labyrinthine social networking apps (I use the computer as a tool, not a toy) or, for that matter, any other social networking site, it may be that I have missed some small tweak or failed to sign in to one of their hundreds of personal data gathering apps to get this thing operational. I have tried some Google apps in the past (including gmail) and found them to be complete disasters so maybe the system just recognizes me as a Google hater and therefore refuses to co-operate.

Best Regards
Powell Lucas

My System SpecsSystem Spec


 Google Chat

Thread Tools

Similar help and support threads for2: Google Chat
Thread Forum
Solved voice chat Gaming
Voice Chat Sound & Audio
LAN Voice chat Software
Anyone Use IRC chat? Chillout Room
ssd chat Chillout Room

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:42 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33