|14 Feb 2012||#1|
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EZ voice telephone answer program
I had EZ voice on my computer. It was working perfectly. My hard drive failed and I had to reload Windows on a new hard drive, my backup disks of Windows 7 home premium would not work.
My computer technician installed Windows 7 Home Premium which he had. Apparently there were differences in his version of Windows 7 and my version of Windows 7. When I loaded Dragon Naturally Speaking an error came up state and there was a file missing in Windows. The Dragon program was aware of the missing file in Windows 7 and instructed me on how to get this file. When I got this file and installed it my computer. Dragon loaded properly and is working perfectly now.
Next I loaded EZ voice and tried it out. When I tried the program everything worked except it would not answer the telephone. The caller ID worked and it loged the call.I tried uninstalling the program and reinstalling but it still Would not work. Technical support for EZ voice is just about nonexistent, you have to send them an e-mail and you don't hear back from them for at least a month. So instead of waiting for them I downloaded call station which is another telephone answer machine for the computer. I installed the program only to find out the same problem exists.
I have been in contact with technical support and it seems they say that it should work, but it doesn't. I was wondering if anyone had seen this problem and can help me out.
thank you very much.
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