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Windows 7: Adobe cs3 install issues Windows 7


19 Aug 2009   #1

Windows 7
 
 
Adobe cs3 install issues Windows 7

A friend of mine finally convinced me to install Windows 7, and he had good reason to. This OS really lives up to the hype thats been going on...but, Im having trouble installing an ESSENTIAL program(s) to this great OS, Adobe CS3 Design Premium. I installed Windows 7 (32-bit) from a DVD, with the product key, which I think is the "clean install" Ive been hearing about. I read something that says Windows 7 doesn't recognize a certain file associated with Cs3, maybe thats why it wont load. I m running on a pentium 4, with 2.75GB of ram, 32 bit.


- When I insert the software DVD, the autoplay feature pops up, then Windows "User Account Control" asks me if I want to allow the changes.


- I click "Yes," and then the "Adobe Creative Suite 3 Design Premium" window pops up and gives me the option to: Install CS3 Design Premium; Install Adobe Acrobat 8; and Browse CD.


- I choose "Install CS3" and then a window "Initializing Adobe Creative Suite 3 Design Premium" with a progress bar.


- The bar fills up, but when it finishes nothing happens.


I checked the tasked manager and see that, that adobe setup.exe is running somehow, but nothing happens. I have search on Adobe forums and google for possible solutions, but nothing has worked so far. I have tried:


- Runnning the setup application from the DVD (in Adobe Design Premium CS3 folder) as "Administrator"

- Ran "wincs3clean," to remove any existing adobe programs from the system.

- Ran ccleaner, to fix/repair any registry problems or anything else.

- Tried copying the content of the DVD onto the desktop and run it as Admin.

- Used the command.exe (as admin) and ran the "regsvr32 jscript.dll" and "regsvr32 vb(something)"

- Ran Windows 7 in "simplified" mode, where I disabled any services/processes from interferring with the setup, through the msconfig feature.

- Cleared the Windows temporary files, as this was a solution for Vista, I thought might work.

- Tried updating my drivers, everything was uptodate.

- Called Adobe Technical support, waited about 30 mins, and then was told "Adobe does not support Windows 7, so the install may or maynot work." (They could help if they wanted to).

- Tried restarting in a previous version, to see if it would install, but the admin password that I had before isnt working now for some reason.

Ive seen reports of people having Adobe CS3 installed on Windows 7 and working fine, so I know its possible. Its just frustrating that I cant get it to work. Somebody (bodies), please help me. Let me know if there is any other info needed. Ive struggling with this for some time now.


Thanks A-Mil in advance,

Gary D.


My System SpecsSystem Spec
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19 Aug 2009   #2

Windows 7 RTM
 
 

gdinari: Dreamweaver and Fireworks CS3 installed and run normally on my 7 (x64) RTM. Can't begin to explain the failure of your Design Premium installation disc.

It's not quite clear to me if you actually ran the setup.exe for Design Premium with Administrative Privileges. Perhaps you should bypass the auto-play routine and instead select Browse CD. Find Setup.exe and run it manually as an Administrator.

Should this also fail, here is a last suggestion: If you have the HD space, copy the contents of the entire installation disc to a new folder on your system. Then locate the Setup.exe file and assign Administrative Privileges AND set it to the appropriate Compatibility Mode. Now run Setup.

This is an old trick for getting Windows 2000 Pro era applications to install on Vista. Hope it helps you.
My System SpecsSystem Spec
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 Adobe cs3 install issues Windows 7




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