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Windows 7: PerfectDisk 12.5 Pro error 1303


18 Mar 2012   #11

Win 7 64 bit Premiun
 
 

I uninstalled it through add/remove programs,then when the new build would not install I use PD cleanup utility.! use SpywareBlastermMAlwarebytes(free) it's not realtime,and Panda Cloud AV.

My System SpecsSystem Spec
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18 Mar 2012   #12

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

I have SpywareBlaster, and MBAM(free), but I use MSE, I'm not familiar with Panda Cloud.

Do you still have the PD12.5 downloaded file? Try turning off the Panda Cloud, then try to install PD12.5.
My System SpecsSystem Spec
18 Mar 2012   #13

Win 7 64 bit Premiun
 
 

Tried with Panda off to no avail.
My System SpecsSystem Spec
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18 Mar 2012   #14

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

I have some more ideas, but I don't want to go too far off track.

See if you can get a response from Raxco , in the meantime I'll ask for more help on another thread.
My System SpecsSystem Spec
18 Mar 2012   #15

Win 7 64 bit Premiun
 
 

Anok,thanks a lot for you try to help,I reallyappreciate it. I think that I will call them Monday,They have a toll free number,if I do not get an answer by then. I don't think they work weekends.
My System SpecsSystem Spec
18 Mar 2012   #16
Microsoft MVP

 

I no longer use Perfect Disk for boot-time System file defrag since Puran seems to work better and offers a Disk Check in the run options. You might want to try that.

I would not ignore SFC failing to run. Try running it from System Recovery Options Command Line: SFC -SCANNOW Run in Command Prompt at Boot.

If this fails I would consider a Repair Install. I would also not use the suspect software again, especially because there is better freeware now available to do all that it does.
My System SpecsSystem Spec
18 Mar 2012   #17

Win 7 64 bit Premiun
 
 

In step 5 is that the drive where my operating system is (C) for the DVD drive I'm booting From (D)?
My System SpecsSystem Spec
18 Mar 2012   #18
Microsoft MVP

 

It should locate your Windows 7 installation and give the letter seen for it from Repair, which might not be the same as in Windows. But it should be recognizable by name and size, especially if you have only one installed OS.
My System SpecsSystem Spec
18 Mar 2012   #19

Win 7 64 bit Premiun
 
 

I tried the command prompt from thw disk and it says I had an error pending to restart and run sfc again.... I did it 7 times and still get the same message.
My System SpecsSystem Spec
18 Mar 2012   #20
Microsoft MVP

 

In that case run Startup Repair from System Recovery Options to resolve the pending repair.

If SFC will not run then you may need to back up your files and Repair Install as that is serious corruption.

You can also check the logs and other System Resources for clues, establish a clean boot while seeing if PD left any listings in msconfig, as it sometimes will leave behind services which are running at the time of uninstall: troubleshooting steps
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 PerfectDisk 12.5 Pro error 1303




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