Windows 7: PerfectDisk 12.5 Pro error 1303

jakedog · 18 Mar 2012

I uninstalled it through add/remove programs,then when the new build would not install I use PD cleanup utility.! use SpywareBlastermMAlwarebytes(free) it's not realtime,and Panda Cloud AV.

Anak · 18 Mar 2012

I have SpywareBlaster, and MBAM(free), but I use MSE, I'm not familiar with Panda Cloud.

Do you still have the PD12.5 downloaded file? Try turning off the Panda Cloud, then try to install PD12.5.

jakedog · 18 Mar 2012

Tried with Panda off to no avail.

Anak · 18 Mar 2012

I have some more ideas, but I don't want to go too far off track.

See if you can get a response from Raxco , in the meantime I'll ask for more help on another thread.

jakedog · 18 Mar 2012

Anok,thanks a lot for you try to help,I reallyappreciate it. I think that I will call them Monday,They have a toll free number,if I do not get an answer by then. I don't think they work weekends.

gregrocker · 18 Mar 2012

I no longer use Perfect Disk for boot-time System file defrag since Puran seems to work better and offers a Disk Check in the run options. You might want to try that.

I would not ignore SFC failing to run. Try running it from System Recovery Options Command Line: SFC -SCANNOW Run in Command Prompt at Boot.

If this fails I would consider a Repair Install. I would also not use the suspect software again, especially because there is better freeware now available to do all that it does.

jakedog · 18 Mar 2012

In step 5 is that the drive where my operating system is (C) for the DVD drive I'm booting From (D)?

gregrocker · 18 Mar 2012

It should locate your Windows 7 installation and give the letter seen for it from Repair, which might not be the same as in Windows. But it should be recognizable by name and size, especially if you have only one installed OS.

jakedog · 18 Mar 2012

I tried the command prompt from thw disk and it says I had an error pending to restart and run sfc again.... I did it 7 times and still get the same message.

gregrocker · 18 Mar 2012

In that case run Startup Repair from System Recovery Options to resolve the pending repair.

If SFC will not run then you may need to back up your files and Repair Install as that is serious corruption.

You can also check the logs and other System Resources for clues, establish a clean boot while seeing if PD left any listings in msconfig, as it sometimes will leave behind services which are running at the time of uninstall: troubleshooting steps

Windows 7: PerfectDisk 12.5 Pro error 1303

PerfectDisk 12.5 Pro error 1303 problems?