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Windows 7: Google Earth will not install.


23 Mar 2012   #1

Windows 7 Premium
 
 
Google Earth will not install.

Anyone else having a problem installing Google Earth on Windows 7?. I have tried everything I can think of with no luck, just keep getting either an error 1305 or 0x80070005, it appears to not be able to find a file called "msige61" or else a note, "Failed to cache the downloaded installer" Any help would be great.

My System SpecsSystem Spec
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23 Mar 2012   #2

windows 7 home premium 64 bit
 
 

Welcome to SevenForums!

Here are some links.

Should be able to find what you need there.

Contacting Support - Google Earth Help

Help articles - Google Earth Help


QuickDraw
My System SpecsSystem Spec
23 Mar 2012   #3

Windows 7 Premium
 
 

Thanks for the reply Quickdraw, but I had already tried those two sites with no luck, any other suggestions.
My System SpecsSystem Spec
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23 Mar 2012   #4

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by dooley View Post
Thanks for the reply Quickdraw, but I had already tried those two sites with no luck, any other suggestions.
Are you saying Google support was unable to address your concerns?

If so, we can continue to troubleshoot...


QuickDraw!
My System SpecsSystem Spec
23 Mar 2012   #5

Windows 7 Premium
 
 

Thanks again Quickdraw, I have just got GE going. For anyone else having the same problem, GE not appearing to install, try this. Everything runs sweet but GE does not show in Programs and Features nor is there a desktop icon, just copy one to desktop.
c:\user\xxx\app data\local\temp\msige61\program files\google\google earth\client
click on "googleearth - application - 70KB" and you will have GE up and running.
My System SpecsSystem Spec
24 Mar 2012   #6

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by dooley View Post
Thanks again Quickdraw, I have just got GE going. For anyone else having the same problem, GE not appearing to install, try this. Everything runs sweet but GE does not show in Programs and Features nor is there a desktop icon, just copy one to desktop.
c:\user\xxx\app data\local\temp\msige61\program files\google\google earth\client
click on "googleearth - application - 70KB" and you will have GE up and running.
I've used them all, Firefox, Waterfox, Google, Opera, Safari, and whatever else the market offers. But, I still go back to IE.

People will argue all day that one or the other is best. I think the best one is the one you like to use... period.

The more software you add to your computer, the slower it gets. So, it's alway better to use only the software you use and get rid of the rest. Well, at least the ones which will not effect system operation. I'm mainly talking about third party blotware which comes installed on prebuilt systems from system builders, such as, HP, Dell, etc.


The location you have Google installed is not the correct location. This should be deleted by using Google removal tool. This way it will be fully removed from your system, so you can do a "clean install", with no issues.

You should always log in as administrator. Then during install you can grant user privledges to the other user accounts, if there are any.

You must download the 64 bit version, if you have a 64 bit system.

Judging by where Google is installed, tells me your computer may be infected.

And needs a good clean up.

Want type of maintenance software tools do you use?

Any of these: Internet Security software, which is an anti- virus and firewall. Malwarebytes, and CCleaner.

I could good on and on, but you get the general idea.

Let me know if you want to do any more. If not, and your happy with the way you system is setup and running is fine with me.

I'll be around. I help out in many Computer help and Spyware forums. On different websites. But, once you reply, I receive an email. And will respond shortly.

And if I don't know something. I have a lot of tech friends, just an email away.

There are many other members here to assist you. If I'm not around.

Finally, I've never seen such a path. Kind of makes you wonder how it even works! LOL

c:\user\xxx\app data\local\temp\msige61\program files\google\google earth\client



QuickDraw
My System SpecsSystem Spec
24 Mar 2012   #7

Windows 7 Premium
 
 

quickdraw .. Finally, I've never seen such a path. Kind of makes you wonder how it even works! LOL

c:\user\xxx\app data\local\temp\msige61\program files\google\google earth\client

Ok,I know I should leave well alone now it is working but I like things to be right.
You say it is installed in the wrong place but how do I change it, it's not showing in Programs & Features so how do I uninstall, also where should it be installed, I just clicked install on the program I had downloaded & it found it's own way to where it is now. Thanks again for your help.
My System SpecsSystem Spec
24 Mar 2012   #8

windows 7 home premium 64 bit
 
 

Should remove Google Earth. Run some clean up tools. Afterwards, reinstall it.

Let me know if you want to do this. I will provide the steps. And link you to the cleanup tools.
My System SpecsSystem Spec
25 Mar 2012   #9

Windows 7 Premium
 
 

Sorry quickdraw for not replying sooner, have just had to make a quick trip out of town. Yes thanks if you wouldn't mind giving me the steps to get this set up right.
My System SpecsSystem Spec
25 Mar 2012   #10

windows 7 home premium 64 bit
 
 

Ok, let's start with cleanup. Do you know how to run any maintenance tools?

What is the Internet Security software you use (the Anti-Virus & Firewall)?

Do you know how to use,

Microsoft Updates?

Malwarebytes?

CCleaner?

Disk Cleanup Tool?

Defragmenter?

Event Viewer?

Device Manager?

Registry Editor?

Just to get an idea of your computer skills?

I'll be going to bed soon. We can work on this a little at a time. No hurry.


QuickDraw
My System SpecsSystem Spec
Reply

 Google Earth will not install.




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