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Windows 7: Cannot open CyberLink PowerDVD 12 Pro using desktop icon.

04 May 2012   #1
Big Skip33

Windows 7 Home Premium Edition 64 bit
 
 
Cannot open CyberLink PowerDVD 12 Pro using desktop icon.

Hello,
I am running Win7 X64 bit OS. When I "click" on the CyberLink PowerDVD 12 Pro desktop icon nothing happens. This program was working until I incountered a small problem and was advised to uninstall the program and then re-install it. It did re-install but as mentioned in my opening statement the program will not open. All my other desktop icons open their respective programs. Hopefully you can help me? Thank you.


My System SpecsSystem Spec
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04 May 2012   #2
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Big Skip33 View Post
Hello,
I am running Win7 X64 bit OS. When I "click" on the CyberLink PowerDVD 12 Pro desktop icon nothing happens. This program was working until I incountered a small problem and was advised to uninstall the program and then re-install it. It did re-install but as mentioned in my opening statement the program will not open. All my other desktop icons open their respective programs. Hopefully you can help me? Thank you.
Right click the icon and check the target destination. Is it correct? You can, also, delete the icon, if it is a shortcut, and recreate it to see if that solves the problem.

HTH
My System SpecsSystem Spec
04 May 2012   #3
Big Skip33

Windows 7 Home Premium Edition 64 bit
 
 
Cannot open CyberLink PowerDVD 12 Pro using desktop icon.

Sir George,
Thanks for your reply. The target seems okay?: Cyberlink\PowerDVD12\PDVD Launch Policy.exe. I'm not sure that is the correct target or not. I am not that familiar with the product. Deleting the icon doesn't seem to do anything for me either.
My System SpecsSystem Spec
.

04 May 2012   #4
Sir George

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Big Skip33 View Post
Sir George,
Thanks for your reply. The target seems okay?: Cyberlink\PowerDVD12\PDVD Launch Policy.exe. I'm not sure that is the correct target or not. I am not that familiar with the product. Deleting the icon doesn't seem to do anything for me either.
How are you currently starting the program? Whatever executable, the file with an ".exe" extension, starts the program is the one the shortcut should be accessing in its path. As a test, try pinning the executable to the taskbar and see if it works.

HTH
My System SpecsSystem Spec
04 May 2012   #5
Solarstarshines

Windows 10 Home Premium 64bit sp1
 
 

sounds like a registry issue you should run a disk check if it has some error's ussually that will help and a re install might be in order as well after you correct the error's on the disk
My System SpecsSystem Spec
05 May 2012   #6
James7679

Windows 7 Home Premium x64
 
 

Delete your current shortcut. In your search tab, type, Cyberlink. When you see the program come up, right click on it and select "open containing folder". After doing so, find the Cyberlink.exe file, right click, select create shortcut. Drag and drop the shortcut to your desktop and try to start.
My System SpecsSystem Spec
05 May 2012   #7
Duzzy

Windows 7 Ultimate x64
 
 

"PDVD Launch Policy.exe" is the correct exe.

I would try running "PDVD Launch Policy.exe" from Explorer first then if it does not run check Task Manager to see if the exe is loaded. There might be a different issue than just the shortcut.
My System SpecsSystem Spec
05 May 2012   #8
Big Skip33

Windows 7 Home Premium Edition 64 bit
 
 
Cannot open Cyberlink PowerDVD 12 Pro from desktop icon

I try to execute the program from its desktop icon.
My System SpecsSystem Spec
05 May 2012   #9
Dreamlarry

Windows 7 Ultimate 32bit
 
 

You may not uninstall the program completely. Although you click the uninstall icon to uninstall the program, there still mightbe some files left. You have to clear them manually. After that, reinstall.

On your desktop, the icon of PowerDVD may still exist, you'd better delete it either. Create a new icon for PowerDVD from the folder of the program, right click the exe. file, select create shortcut to desktop. When you double click the PowerDVD shortcut on the desktop, you can open the program.
My System SpecsSystem Spec
05 May 2012   #10
Duzzy

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Big Skip33 View Post
I try to execute the program from its desktop icon.
Thats fine but what happens when you run "PDVD Launch Policy.exe" from Windows Explorer?
My System SpecsSystem Spec
Reply

 Cannot open CyberLink PowerDVD 12 Pro using desktop icon.




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