|06 Jun 2012||#1|
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Photoshop CS4 - problems opening
I've been having issues with Adobe Photoshop CS4 (part of Creative Suite 4 Web Premium) since last Friday. It worked perfectly fine on the workstation for at least 2-3 months before this.
It's sporadically allowing me to open files.
Clicking File -> open barely works.
Dragging a jpg or eps file in works in spurts. It'll open, I close the file, try opening others and it won't. I close PS, try opening others and sometimes it works, other times it doesn't
Clicking on File -> New works every now and then
It's like there are small periods it'll work, then it stops.
Illustrator seems to be working fine. Signlab is working without an issue. Everything else on the workstation is normal.
I tried uninstalling PS and reinstalling just that. It didn't fix it permanently
I uninstalled the whole suite and ran the CS clean up - but it said there were no programs to clean. I reinstalled the suite after a reboot. Again - it was just a temporary fix. (The odd part was I unauthorized and selected to delete preferences when I uninstalled. After the reinstall, my website information was already configured in Dreamweaver)
I did a system restore 2 weeks prior to these issues. Again, fixed it for 5 minutes.
I updated the video card driver. Again, it was just a temporary fix.
I've turned OpenGL off the whole time.
I tried chatting with Adobe. They wanted me to pay for support. I'm sorry, but $1000+ for software is enough. Especially since it just started happening our of nowhere.
Dell Precision T3500
Windows 7 Pro 64 bit
Intel Xeon W3550 Quad Core
12 GB Ram
1 GB ATI FirePro V4800
128 GB Crucial M4 SSD (did a clean install)
|My System Specs|
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