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Windows 7: EPSON Scan

03 Dec 2009   #21

Windows 7 Ultimate 64 bit, Mac OS X 10.6
 
 

Am using CX 2800 ...the driver cd does not work but I got the drivers from their site which works fine..

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03 Dec 2009   #22
djs

Windows RC 7100 x64, Vista Ultimate x64,
 
 
Epson Scan

I've got my Epson RX585 installed perfectly several times now after a new install of 7.

Install the latest Scanner driver from Epson BEFORE you switch the printer on.
Then install the Print driver as normal.

If you switch the printer on before installing drivers Windows install it's own, this seems to be what causes the problems. Unfortunately this only works on a new install.
When this was first a problem for me I tried uninstalling the windows drivers, but I couldn't get the scanner to work by then installing the Epson drivers, if Windows had installed it's own first.

Printer and Scanner works perfectly now installed in this way.
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04 Feb 2010   #23

Windows 7 Home Premium (upgraded version) 64 bit system
 
 

HP HDX 16
Epson Photo RX680


I recently upgraded my OS from Vista to Windows 7 Home Premium (64 bit). I ran a system recovery and fully updated Vista before upgrading into Windows 7. Once I tried to install “Epson Scan” software (I downloaded off from Epson website), the following messages came out:

- "could not copy files. check the setup disk, then run the setup again"
- "C:\Users\BENJAM~1\AppData\Local\Temp\\setup.exe"

My only option at this point was to click “ok”
Then a 2nd message came out:

- "an error occured during setup. restart your computer, then run setup again"

I ended up not able to install the “Epson Scan” at all! I tried installing the scanner driver first before installing the printer driver and before plug in the printer to the laptop. It didn’t work. I tried the “troubleshoot compatibility” feature on the installation file and chose to install the application under Vista verson. It didn’t work. I also copied the Epson Scan application off from the installation CD onto desktop and installed it from there by using troubleshoot compatibility feature. Still didn’t work at all. I wrote to Epson tech support, all they told me to do was to download the correct files at the support page for Windows 7 and they also replied me with this:

- From your email it seems like you are having issue with the installation of the Epson Scan and Twain Driver for the Stylus Photo RX680 on Windows 7. This seems to be a system related issue. We ran a test with the Stylus Photo RX680 on Windows 7 (32 and 64 Bit) and we were not able to replicate this is issue. If you have another system I would suggest you try to install it on another system.

Like everyone said, Epson Scan is a great software and I want to keep using it after upgraded my OS to Windows 7. So please heeeeeelp! I greatly appreciated.



Ben
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22 Feb 2010   #24

Windows 7
 
 

I have Epson all in one RX650. Soved the problem of scanning with windows 7 by installing the driver given for Vista eg 'Epson Scan_SPC1'
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23 Feb 2010   #25

windows7 64bit
 
 

The problem of "Could not copy files" etc can be solved using this link Epson
which has got my RX620 running epson scan under windows 7 64 bit
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25 Feb 2010   #26

Windows 7 Home Premium (upgraded version) 64 bit system
 
 

This is excellent almac! I was giving up hope already and went back to Vista. But until I read your post 2 nights ago and gave it one last try. I just had my laptop upgraded back to Windows 7 again, installed the Epson Scan and the printer driver and boom… it worked! Thankyou thankyou so much! I really appreciated and now I can fully utilize the Epson Scan again. YAY!
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12 May 2010   #27

Windows 7
 
 

Quote   Quote: Originally Posted by djs View Post
I've got my Epson RX585 installed perfectly several times now after a new install of 7.

Install the latest Scanner driver from Epson BEFORE you switch the printer on.
Then install the Print driver as normal.

If you switch the printer on before installing drivers Windows install it's own, this seems to be what causes the problems. Unfortunately this only works on a new install.
When this was first a problem for me I tried uninstalling the windows drivers, but I couldn't get the scanner to work by then installing the Epson drivers, if Windows had installed it's own first.

Printer and Scanner works perfectly now installed in this way.


Hello everyone... Just wanted to add that it is possible to make Epson Scan work after windows has installed its own drivers...

you have to download a driver administrator like driver genius and uninstall them (if they are not listed, turn on and plug the printer to the pc)

after that, install Epson's drivers worked for me..
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19 Jun 2010   #28

Windows 7 32b
 
 

I was having problems scannig with an Epson DX3800. Epson Scan did not work and the Windows 7 scan was telling me that "you need a WIA driver to use this device..."
i tried many ways until i read that it worked by unistalling the driver but i had to remove it completely...

Before i did that i tried something else...

I unistalled the driver;
turned off the printer;
i runed the driver setup again;
when it asked me to turn on the printer i didnt! and it said it couldn´t configure the ports, bla bla...
closed the setup program;
and when i turned the printer on again, window 7 installed it automaticaly and even do the epson scan didn't got fixed, i can now use the windows 7 scan option perfectly!

hope this helps...
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19 Nov 2010   #29

Windows 7
 
 
Epson RX585 scanner problem (driver failed) - SOLVED

hello, I spend about one week with my Epson RX585 scanner under Windows 7, which was not working. I try all tips on this thread, but nothing was succesfull.

Finally I have found some tips how to solve this problem - problem was with specific registry entry - you can fix it with deleting UpperFilters and LowerFilters registry values under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class, where you will find Class for Imaging devices and simple delete registry values UpperFilters and LowerFilters, then reboot.

Source information you can find on UpperFilters LowerFilters - How to Delete the UpperFilters and LowerFilters Registry Values



Thats all, after one week finally my scanner is working
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23 Nov 2010   #30

Windows 7 Professional x64
 
 

Solution for Epson Scan on Windows 7 64-bit professional, RX685.

Epson Scan did not start after all the steps described on the Epson site (points 1-6)
Epson
Then I tried to force manually the installation of the TWAIN driver (points 7-10).

The complete procedure:
1) unistalled Epson Scan and driver from the windows menu
2) reboot
3) installed Epson Scan for Vista-64
4) reboot
5) switched on the printer
6) updated RX685 driver using the Windows 7-64 version

Now Windows scanner is working (WIA-Epson RX680...), but NOT the TWAIN Epson for Epson Scan.

Then I forced the TWAIN driver:
7) Device and Printers -> property of "Epson Stylus Photo..."
8) Hardware -> Property of "Epson RX680..." (Devices for image capture)
9) driver -> Update driver -> find a driver SW on the computer -> find manually
10) browse the dir "C:\Program Files (x86)\epson\escndv\es0084"
inside you should find the file es84.inf

Now Epson Scan is working fine!
both drivers TWAIN and WIA present
no reboot necessary

Epson Scan gives more options and better automatic contrast and brightness, than the native Win SW.
Just a small detail: Windows scan doesn't work when Epson Scan is open, but you can open Epson Scan when also the Windows Scan is open.

*** my Windows 7 is an italian version, so I am not sure about the english translations for menu voices and tab titles
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Reply

 EPSON Scan




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