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Windows 7: EPSON Scan

18 Jan 2009   #1
zm91

Windows 7 Build 7057 x64/7068 x86
 
 
EPSON Scan (SOLVED)

anyone by chance have an EPSON scanner or ESPON all-in-one printer?

i am able to install the program "EPSON Scan" but i cant seems to run it no matter what.

i even changed the compatibility settings.

any clues?


My System SpecsSystem Spec
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18 Jan 2009   #2
MilesAhead

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by zm91 View Post
anyone by chance have an EPSON scanner or ESPON all-in-one printer?

i am able to install the program "EPSON Scan" but i cant seems to run it no matter what.

i even changed the compatibility settings.

any clues?
If it's any help I have Epson Stylus C88+ printer and the W7 will not serve the driver over the network correctly. When I install the printer on W7 it gives a file folder icon instead of a printer. W7 would pull the driver from the server ok if the server was XP or Vista. I think there may be some common denominator esp. if the driver is loaded by hot plugging.

I even tried booting to XP, getting the client machine to print, then booting back to W7 on the server. That works until power down. Once you power up again the printer wants to hot plug the driver. Does your equipment have a driver download? On my model there's no driver download from Epson. You have to hot plug to get anything after XP.
My System SpecsSystem Spec
18 Jan 2009   #3
zm91

Windows 7 Build 7057 x64/7068 x86
 
 

im using a CX5500 all-in-one printer.
and there's a scanner too.

basically, the printer side of this all-in-one does not have any driver issues and everything is fine. (over the network is fine too)
the problem lies in the SCANNER side.

i am able to get the scanner working by using photoshop cs4, windows fax and scan or any import utility that is part of TWAIN.

the problem im encountering now is that the program called "EPSON Scan" is unable to run and im unable to use this program for scanning. i am used to this program because it allows me to scan faster and there's also more configuration.

yes, i can import pictures from the scanner but i want to use the software from EPSON itself and not the windows import utility.
My System SpecsSystem Spec
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19 Jan 2009   #4
djs

Windows RC 7100 x64, Vista Ultimate x64,
 
 

I've got the same problem with the scanner part of my Epson RX585.
Printer works, but not the scanner.
My System SpecsSystem Spec
19 Jan 2009   #5
Barman58

Windows 8.1 Pro x64 x3 + Windows 10 Preview, Ubuntu
 
 

Please note that there is a 64bit version of Epson scan available on their website - if not already tried this may solve the issues you are having
My System SpecsSystem Spec
19 Jan 2009   #6
zm91

Windows 7 Build 7057 x64/7068 x86
 
 

I have both 32-bit and 64-bit drivers, but it does not work.
My System SpecsSystem Spec
19 Jan 2009   #7
MilesAhead

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by zm91 View Post
I have both 32-bit and 64-bit drivers, but it does not work.
The only solution may be to boot an OS that will work with it. A lot of USB manufacturers just want you to buy a new device even though the one you have works. They just don't write a new driver and they call the gizmo "end of life cycle" iow, buy a new TV so your vcr will work.
My System SpecsSystem Spec
19 Jan 2009   #8
zm91

Windows 7 Build 7057 x64/7068 x86
 
 

Quote   Quote: Originally Posted by MilesAhead View Post
The only solution may be to boot an OS that will work with it. A lot of USB manufacturers just want you to buy a new device even though the one you have works. They just don't write a new driver and they call the gizmo "end of life cycle" iow, buy a new TV so your vcr will work.
well I do dual boot with Vista x64.
the problem does not lie in drivers actually, it's solely the software.
My System SpecsSystem Spec
19 Jan 2009   #9
MilesAhead

Windows 7 32 bit
 
 

If they don't even update the driver they're not likely to update the freebie included software. I think you're hosed.
My System SpecsSystem Spec
23 Jan 2009   #10
zm91

Windows 7 Build 7057 x64/7068 x86
 
 

OK, I managed to solve this problem.

After beating around the bush, it's bascially driver problem. The scanner driver wasnt installed and windows 7 uses it's own driver, causing the software unable to run.

To solve this problem, just install the driver through device manager by using the one provided by EPSON.
My System SpecsSystem Spec
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 EPSON Scan




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