HELP! iTunes will NOT install


  1. Posts : 4
    Win7
       #1

    HELP! iTunes will NOT install


    Had iTunes on the machine, had to uninstall it for some reason.

    Trying to put iTunes back on, so I downloaded the latest version (32bit just like my Win7) directly from Apple, and when I double click on iTunesSetup.exe, the mouse pointer goes busy for a short time, and then NOTHING ELSE HAPPENS.

    No errors or any other clues or information.

    Here is what I have tried:

    -running chkdsks on all drives
    -removing all apple software on machine
    -removing iPod device from Devices
    -trying to install different versions of iTunes or iTunes from different sources
    -uninstalling my security and antivirus programs
    EDIT: -also did the whole Run As Administrator thing also

    No matter what I do, nothing happens. I can see the iTunesSetup.exe process show up in the Processes tab of the Task Manager for one second, before it quietly vanishes again.

    What should I do? I NEED iTunes for my iPod Touch.

    How can I get iTunes installed?
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    When selecting the setup.exe icon, right click and run as administrator .... that should work...
      My Computer


  3. Posts : 4
    Win7
    Thread Starter
       #3

    Sorry, I already tried that also. (with each attempt)
      My Computer


  4. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #4

    Try what I posted here.

    Trying to install itunes
      My Computer


  5. Posts : 4
    Win7
    Thread Starter
       #5

    Go it done. The key appears to have been UTTERLY removing EVERYTHING - even going so far as to delete every iTune folder under Users/Local, LocalLow, and Roaming, and Programs Files, and clearing out all Temp files.

    Thanks!
      My Computer


  6. Posts : 18,404
    Windows 7 Ultimate x64 SP1
       #6

    Glad you got it sorted. :)
      My Computer


 

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