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CCleaner Fail?
After fifteen years it looks like I may have finally double-confirmed a case of CCleaner messing up a program. So after insisting that others provide documentation for years here about claims that CCleaner can mess up your System, I am providing it myself:
My sister uses a program called Bayscribe to transcribe medical notes for hospitals from home. She has had an issue where it's audio component fails to start on two occasions after running CCleaner. Apparently it depends upon a temporary file to run which CCleaner empties. The result is it generates a message saying that a [temporary] file is no longer available to start the audio service. I saw this error message.
This is not the Registry cleaner component of CCleaner, but the Disk Cleaner. In order to miss the file one would have to deselect Temporary Files which is often the bulk of what it finds. I believe it found 4gb when when it last cleaned up her machine, just before this error occurred.
Apparently the issue has occurred twice, the second time after CCleaner was reinstalled due to forgetting about the issue. It is noteworthy to me because it represents the first time I've seen first hand a confirmed case of CCleaner removing a file that causes a program not to be able to run.
Her company tech support told her this is a known issue with CCleaner and to remove it.
Last edited by gregrocker; 03 Jul 2012 at 12:36.