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Windows 7: Programs no longer install/update correctly


13 Jul 2012   #1

MS Windows 7 Home Premium 32-bit SP1
 
 
Programs no longer install/update correctly

Hi,

I seem to not be able to install new programs to my computer anymore. Additionally, programs can not update themselves--the programs that auto-update have stopped working (they just "hang up" during the install or update process).

- Programs that don't try to update seem to work fine. I can use them, save new files, and do everything else as normal. The problem is restricted to programs that are trying to update, or programs I'm trying to install.

- Restarting the computer or trying to re-install the programs has not solved the issue.

- I am able to work around the issue for one of the programs (Screenpresso) by manually downloading the updated edition and installing it in safe mode. This tactic does not work on my other programs with "update issues" though (FocusMe, Market Samurai, & SpinnerChief)

- Disabling all my background monitoring programs in normal startup mode (Adaware, ZoneAlarm, AVG) has not helped

- The problem has been occuring for about a month and I've been tolerating it because the programs with issues were not needed then. Now they are--and I need to figure out what the issue is!

I'm using Windows 7 32 bit.

Thank you for any help with this.


My System SpecsSystem Spec
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13 Jul 2012   #2

Windows 7 Pro. 64/SP-1
 
 

Please give a list of all the anti virus and firewall programs you have installed.
My System SpecsSystem Spec
13 Jul 2012   #3

MS Windows 7 Home Premium 32-bit SP1
 
 

Hi; only AVG, Adaware, and Zonealarm
My System SpecsSystem Spec
.


14 Jul 2012   #4

Windows 7 Pro. 64/SP-1
 
 

Which one is which. The reason I ask is, you should only have one firewall and one anti virus installed at a time. More than one of each creates arguments between them and can and will cause all kinds of problems.
My System SpecsSystem Spec
14 Jul 2012   #5

MS Windows 7 Home Premium 32-bit SP1
 
 

Zonealarm is the firewall, AVG is the antivirus, and Adaware is a spyware blocker.

Thanks
My System SpecsSystem Spec
14 Jul 2012   #6

Windows 7 Pro. 64/SP-1
 
 

You showed me yours. I will show you mine.
Microsoft security Essentials
Malwarebytes Anti Malware Pro
Super Anti Spyware
Filehippo Program Updater.
My System SpecsSystem Spec
14 Jul 2012   #7

MS Windows 7 Home Premium 32-bit SP1
 
 

Thanks! Any idea what could be causing my issue?
My System SpecsSystem Spec
16 Jul 2012   #8

Windows 7 Ultimate x64
 
 

May be the firewall is not configured correctly and for this its blocking program from updating.
My System SpecsSystem Spec
16 Jul 2012   #9

Windows 7 Pro. 64/SP-1
 
 

I would suggest removing your 3rd party anti virus and firewall and installing MSE and use the built in Windows 7 firewall.
My System SpecsSystem Spec
16 Jul 2012   #10

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I would suggest removing your 3rd party anti virus and firewall and installing MSE and use the built in Windows 7 firewall.
That is an option I use. Both are pretty good for any user. Why waste money on antivirus. Also they tend to slow your pc.
My System SpecsSystem Spec
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 Programs no longer install/update correctly




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