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Windows 7: Trouble installing ABBYY FineReader Sprint 9.0?

21 Jul 2012   #11
flycaster

Windows 7 HP 64-bit
 
 

Not the security programs as they were all disabled when trying to load ABBYY.


My System SpecsSystem Spec
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21 Jul 2012   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Does the computer that you were successful installing this program use the same security program?
I'm running out of ideas.
My System SpecsSystem Spec
22 Jul 2012   #13
flycaster

Windows 7 HP 64-bit
 
 

The two computers are essentially mirror images in that they are runing the same programs, including the same security programs.
My System SpecsSystem Spec
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22 Jul 2012   #14
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Do you have problems installing any other programs? If you don't I would think your permission settings are correct. Does the Advanced Security Systems, (ASS) have a forum so you can check if anybody else is having that kind of problem.
You could try it with a new Admin account.
User Profile Folder - Change User Account Folder Name
My System SpecsSystem Spec
22 Jul 2012   #15
flycaster

Windows 7 HP 64-bit
 
 

Here's what I'm thinking: I am not sure if I loaded the Lemark disc onto the desktop computer. I know that I have loaded this disc onto the laptop and the ABBYY program loaded successfully. When trying to load just the ABBYY (by itself, even an earlier version) onto the desktop computer, I kept getting the noted error messages no matter what I did in terms of Administrator and security programs. I'm quite certain it would be OK to assume that the ABBYY on the Lexmark disc is licensed by Lexmark; and if that is true, it could be that there is some code on that disc that allows the licensed ABBYY to load. In other words, could it be that one has to load the whole kit and kaboodle in order to not get the error alerts??? I will check this thought out with Lexmark.

Lexmark has a great support system. They are always available, have been very successfully helpful with other questions I've had, and would walk me through a whole new set up of their printer. So, if I had to set the printer up again, they would do it for me...worth a try if needs be.
My System SpecsSystem Spec
22 Jul 2012   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Okay you got me thinking again. I have only used 2 brands of printers/scanners. HP and Kodak. Both of them you could hook up and get basic function without the C/D and go on line at that point and get updates you need. The C/D could be very old.
My System SpecsSystem Spec
22 Jul 2012   #17
flycaster

Windows 7 HP 64-bit
 
 

Doubt whether the CD is very old as the Printer (Pro915) is very new...thus the reason, I think, for the excellent support (which is lifetime, BTW).
My System SpecsSystem Spec
23 Jul 2012   #18
F5ing

Windows 7 Ultimate x64
 
 

Have you tried uninstalling it and then reinstalling it directly from the CD?
My System SpecsSystem Spec
24 Jul 2012   #19
flycaster

Windows 7 HP 64-bit
 
 

Just did what you suggested with the aid of a Lexmark tech. Still no luck!
My System SpecsSystem Spec
02 Aug 2012   #20
flycaster

Windows 7 HP 64-bit
 
 

Bottom line according to the upper level Lexmark techs: Something is wrong with your operating system and/or the computer itself. They recommended that I speak to the two. Doubt if I'll do that. When i want text, I can use my other computer and then transfer over to the desktop computer. I bit winded, but a reasonable work around.
My System SpecsSystem Spec
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 Trouble installing ABBYY FineReader Sprint 9.0?




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