Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: iTunes 9 Released!

23 Jan 2010   #71


Quote   Quote: Originally Posted by bigskylaw View Post

I have an HP Quad Core with Win764 installed. I have iTunes9 installed. I used it without incident until Christmas Morning when my daughter plugged in her new iPod Touch. My computer blue screened.

At first, these blue screens were related to iTunes, but the progressively became more prevalent until the machine became so unstable it was basically unusable.

It seemed as though it was related to the graphics card, and I made sure my drivers are current.

After a few hours on tech support with HP, they asked me to go back to a restore point. I did, and things were fine.

In fact, I did them one better and did a complete reinstall of Windows 7. The machine worked perfectly for days. I downloaded and installed iTunes 9, and all was well. It seemed to work fine without trying any synching. All drivers are current per Nvidia.

Then, cautiously, I hooked up my iPod Touch (which had always worked fine) to the machine and as soon as it started synching, bam!, blue screen of death. I have uploaded the dump file.

Anything? Any help would be appreciated.
After installing Itunes without incident the issue you are describing is the that the apple mobile device driver/services is not installed.
This is a known issue and I suggest that you un-install/remove all things apple including quicktime and install the latest version of Itunes as administartor and re-synch.
After looking at your system specs I going to assume that you are using WIndows7 64 bit?
If this is correct than download Itunes V9.02 for windows 7 64 bit and use administrator rights when installing.

My System SpecsSystem Spec
24 Jan 2010   #72

Windows 7

First, thank you for responding.

Yes, it is a 64 bit system.

When you say install with administrative rights, since I only have one user account, and it has administrator privileges, should I right click on the install file and choose "run as administrator?" Would my failure to do so otherwise result in my problem? Because other than that it sounds like you are simply suggesting I remove and reinstall iTunes?
My System SpecsSystem Spec
24 Jan 2010   #73

Windows 7

Hi again,

I did what you suggested. It blue screened again on the first synch. Dang.
My System SpecsSystem Spec

24 Jan 2010   #74

Windows 7

My System SpecsSystem Spec
24 Jan 2010   #75

Windows 7 Ultimate Signature Edition

i've always found itunes troublesome on windows based computers, i'm kinda glad to see im not the only one.
My System SpecsSystem Spec
03 Aug 2010   #76

Windows 7 Home Premium (64-bit)

Hey guys.

So I have a related problem. I just bought a brand new Dell XPS Studio 16 notebook. It has been working tremendously with no problems since I got it. I have Windows 7 Home Premium 64-bit, an i5 processor and 4GB of RAM. I installed iTunes 9 and transfered over my library no problem. But so far in the past month or so my computer has Blue Screened twice! Both incidents occurred when I had iTunes open and was playing music in my room. First the music freezes and repeatedly makes a lot of noise while the computer is frozen, then it proceeds to the Blue Screen. Can anyone help? If I zip and upload the minidump file can someone find out what is going on? I'm positive iTunes is the culprit. I hate the new iTunes 9
My System SpecsSystem Spec

 iTunes 9 Released!

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
iTunes 10.5 Released
October 11, 2011 iTunes is available. Changelog below. What's new in iTunes 10.5
iTunes 10.4.1 Released
August 22, 2011 iTunes 10.4.1 is available. Changelog below. iTunes 10.4.1 provides a number of improvements, including:
iTunes 10.2.2 Released
April 18, 2011 iTunes 10.2.2 is available. Changelog below. iTunes 10.2.2 provides a number of important bug fixes, including: Addresses an issue where iTunes may become unresponsive when syncing an iPad.
iTunes 10.2 Released
March 2, 2011 iTunes is available. Changelog below. What's new in iTunes 10.2 Sync with your iPhone, iPad, or iPod touch with iOS 4.3.
iTunes 9.2.1 Released
July 19, 2010 iTunes 9.2.1 is available, Changelog below. iTunes 9.2.1 provides a number of important bug fixes, including: Disables older versions of some incompatible third-party plug-ins
iTunes 9.2 Released
June 16, 2010 iTunes 9.2 is available. Changelog below - iTunes 9.2 comes with several new features and improvements, including: Sync with iPhone 4 to enjoy your favorite music, movies, TV shows, books and more on-the-go Sync and read books with iPhone or iPod touch with iOS 4 and...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:56.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App