application error


  1. Posts : 2
    windows 7 home premium 32 BIT
       #1

    application error


    hi all...running mcafee...am getting "this application unable to start correctly (Oxc000009a) click ok to close application"....i get this when the computer boots up...not quite sure if my anti virus is working...i have removed the software and re installed mc afee...any suggestions would be great help...thanx:)
      My Computer


  2. Posts : 10,994
    Win 7 Pro 64-bit
       #2

    Many people have reported issues with McAfee products. First suggestion is to uninstall it and temporarily substitute Microsoft Security Essentials. You also need to use the official McAfee Consumer Products Removal (MCPR) tool before trying to install a different security product.

    MCPR tool

    Microsoft Security Essentials - Free Antivirus for Windows

    Once you've got McAfee removed and MSE installed, see if the problem is fixed. If not, try to troubleshoot by doing a clean boot (AKA: clean startup).

    Troubleshoot Application Conflicts by Performing a Clean Startup

    EDIT: Sometimes the link to McAfee doesn't work. You can also download the MCPR tool from here:

    Download McAfee Consumer Product Removal Tool 6.0.151.0 Free - Will remove all McAfee consumer products - Softpedia
      My Computer


  3. Posts : 2
    windows 7 home premium 32 BIT
    Thread Starter
       #3

    done the MCPR TOOL yesterday 3 times..no luck...tried again with clean boot up..still bringing up same message...thanx for helping :)
      My Computer


 

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