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Windows 7: Seagate Freeagent Go Not Working Properly.


01 Sep 2012   #1

windows 7 home premium 64 bit
 
 
Seagate Freeagent Go Not Working Properly.

Please feal free to click the pictures that will GIVE YOU a better view. Thanks.

Seagate Freeagent go 0.2 family
Model Number: ST905003FBA2E1-RK
software version: 2.01.0600


i have windows 7-64bit OS, HP P6604Y, 6gb Ram, 1 Tb harddisk. I purchased seagate freeagent go 500GB HDD. all my data was stored in it, recently it was not getting detected, even if it gets detected it takes a lot of time and the whole system gets slowed down,any other operation also cannot be done when the harddrive is connected to the system it freezes the whole system:
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Many posts say to go to Computer and right click, an option called Manage, select that. Then among the choices, click on Disk Management. Once here, the hard drive does show, but no option to open exists with most people: (small window) I was traying to stop seagate of runing on services.
Seagate Freeagent Go Not Working Properly.-3.png

I did try the Seagate external drive troubleshooters:
SEATOOL:
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SEAGATE MANAGER:
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SOMETIMES I get this message when i try to open the "Freeagent go":
Seagate Freeagent Go Not Working Properly.-untitled3.png

And when I try to CLOSE IT I get this one:
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Have you fix this problem with your Seagate Freeagent go?
What can you tell?
Thansk for your time. Have a great day.





My System SpecsSystem Spec
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02 Sep 2012   #2

Windows 7 Ultimate x64
 
 

I just went trough the same thing ended in a RMA

SEAGATE RMA

your drive is dying a...back up your data if possible and contact Seagate
My System SpecsSystem Spec
02 Sep 2012   #3

Windows 7 Pro. 64/SP-1
 
 

If I understand you correctly you are trying to stop Seagate from running. Try this.
Go to Start and type msconfig and then select Start Up. Uncheck Seagate and then go to Services and in the lower left corner check Hide All Microsoft Services. What is left are 3rd part Services. Uncheck all except any security services that might be there. Boot your computer and check, Seagate should not be running.
As Mrhiab has suggested, back up everything you want to save while you can.
My System SpecsSystem Spec
.


03 Sep 2012   #4

windows 7 home premium 64 bit
 
 

Hello guys. Thanks for REPLAYING, yesterday I tried to back up all my files to a CD but mu PC froze so I cudn't do anything, the funny thing is that i checked: ComputerManager > Disk Manager > and this is what i got:
Seagate Freeagent Go Not Working Properly.-4.png

Seagate is driving me NUTS!!!!!!!!!!!!


My System SpecsSystem Spec
05 Sep 2012   #5

Win 7 Pro 64-bit 7601
 
 

what about doing a good through disk check on it? If there are filesystem errors in that disk you may have issues like that, with programs not finding their stuff and getting stuck.

Follow the tutorial linked and select "Automatically fix file system errors", be warned that it should take a long while, like say overnight, if it tries to annoy you saying "running programs preventing access", select "schedule disk check" and then reboot, it will do it reagrdless. But with an ugly dos-like text-on-black-screen interface that does not let you do nothing else until it's finished, still taking the same pretty long while.

Also uninstall all seagate stuff and use other programs to do and schedule backups. Nothing against Seagate, but I've had issues with such programs bundled with the USB HDD more than once.

You can try to connect it to a powered USB hub and see if it's a power issue, otherwise it should give you some chances to access the files and copy them back if it's really dying.
My System SpecsSystem Spec
07 Sep 2012   #6

windows 7 home premium 64 bit
 
 

Hello,bobafetthotmail thanks for your Reply, I tried to fallow the steps that you suggested but didn't go too far.

Step One: disk check. Hard Drive didn't open so I couldn't do anything else.
Seagate Freeagent Go Not Working Properly.-untitled14.png


Step Two: a powered USB hub. But Windows didn't recognize USB divice.

Seagate Freeagent Go Not Working Properly.-4.png



Step Three: uninstall all seagate stuff. Done successfully.

Any other Idea? Thank You For Your Valuable Time.


My System SpecsSystem Spec
07 Sep 2012   #7

Win 7 Pro 64-bit 7601
 
 

That is a cable with double USB power, not a powered hub. Not the same thing. Still better than nothing if you have no powered USB hub at hand, though.

Is it still under warranty? This is the appropriate time to RMA it back and get it repaired/swapped at their expense.

If it is not under warranty, and none posts better ideas (I really hope someone else does, but if the computer cannot even connect to the drive... there isn't a lot to do), you can try opening the case and taking out the HDD, and then connecting it to a desktop computer as if it was an internal HDD (because it is an internal hdd without the case)
and then see if it works there.

If it works fine (and hopefully your files should still be there), then you buy an External enclosure of your liking (even a fancy USB 3.0 or eSata one if you have the right ports on your laptop) and place the HDD into it.

It is a bit time-intensive and you may not be able to open the original case without damaging it, so it's really the last thing to do before putting everything in the trash.
My System SpecsSystem Spec
09 Sep 2012   #8

windows 7 home premium 64 bit
 
 

Hello, I just want to Thank all of you for your support in this THREAD I finally took my seagate to a computer repair shop and they run a FreeDiagnostic.
Seagate Freeagent Go Not Working Properly.-img024.jpg

So I proceeded to do a SEAGATE RMA since a really need it i chose an Advanced Replacement and they send me a FreeAgent GoFlex.
Seagate Freeagent Go Not Working Properly.-dscn0181.jpg

When you do a RMA you'll get someone else's Hard Drive and it comes with a sticker that says "seagate Certified Repair"
Seagate Freeagent Go Not Working Properly.-dscn0185.jpg

Thank you so much.
Windows 7 Forum
You Rock!!!!


My System SpecsSystem Spec
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 Seagate Freeagent Go Not Working Properly.




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