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Windows 7: Recurring CorelDraw App Crash

14 Sep 2012   #11
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Are you using two valid Corel licenses? you said this is happening on two machines. My license is only for one machine at any time.


My System SpecsSystem Spec
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14 Sep 2012   #12
kilobravo

Win7 Pro 64
 
 

I know the BIOS is the newest AND the last firmware revision for this 3-4 year old mobo. It shows the correct number on POST...rev 1203 and there are none newer. As for Microsoft, I've never had a problem with hardware upgrades in the past but if I do buy a new mobo and this OEM WIN7 will NOT install, they'll be getting a call from me.

I HAVE to believe the firmware flash I did a few months ago when I found the final BIOS revision went in correctly as the machine posts fine and Windoze runs fine except for this one app.

Anyway, thanks for trying, I really had hope that someone a whole lot Windoze smarter than me would be able to solve the problem but apparently, that isn't going to happen.

Really appreciate you trying to help, Arc..

KB

I don't really want to go back to the BSOD routine caused by Driver Verify as I don't think it's going to help. I have no other software issues with many, many major applications installed, only CorelDraw dies on me and as before, I still don't have a clue why. But, it does that on my notebook as well, totally separate hardware so I don't think it's a hardware issue. But, I'm fed up with the program and if it doesn't run correctly after the fresh install and HOURS AND HOURS or application re-installs, I'll probably just give up.
My System SpecsSystem Spec
14 Sep 2012   #13
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

We wish you luck. OEM w7 licenses are tied to the first motherboard they are installed on. You can, however, change drive, RAM, GPU etc and still be OK. They will "see" a new board as a different PC.

there have been case though that people were able to activate the OS with a robo call to MS.

You can try reinstalling Corel too.
My System SpecsSystem Spec
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14 Sep 2012   #14
kilobravo

Win7 Pro 64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Are you using two valid Corel licenses? you said this is happening on two machines. My license is only for one machine at any time.
Same license and as far as I know, Corel allows the install on multiple machines as long as only one machine is used at a time.
My System SpecsSystem Spec
14 Sep 2012   #15
kilobravo

Win7 Pro 64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
We wish you luck. OEM w7 licenses are tied to the first motherboard they are installed on. You can, however, change drive, RAM, GPU etc and still be OK. They will "see" a new board as a different PC.

there have been case though that people were able to activate the OS with a robo call to MS.

You can try reinstalling Corel too.
As I said before, my Win7 is a RETAIL copy purchased separately and I have already checked and a retail copy can be used on upgraded hardware. Only OEM copies have the mobo restriction.
My System SpecsSystem Spec
14 Sep 2012   #16
kilobravo

Win7 Pro 64
 
 

Quick followup..did a clean install of Win7 and the first app I installed was the problem app, CorelDraw X5 followed by its SP3 file which includes SP1/2. Within 60 seconds of starting to work on an illustration, the program crashed.

So, looks like I have given myself at least 3 days of hell for nothing...geeeze, what a drag.
My System SpecsSystem Spec
15 Sep 2012   #17
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by kilobravo View Post
No idea what you mean by "Bugcheck code" Also, no idea what "dump" you are requesting.

My install is a retail-purchased OEM copy of Win7 Pro so shouldn't be any licensing issues, I reformatted and re-installed a few months back when I put a solid state boot drive in.
Here is a quote of your statement. One can buy an OEM version from a retailer, but that does not make it a retail copy. OEM version do not have any MS support.

Quote   Quote: Originally Posted by kilobravo
Same license and as far as I know, Corel allows the install on multiple machines as long as only one machine is used at a time.
"Used" or "In use" means the same as "Installed on" by all EULAs I have read.
My System SpecsSystem Spec
15 Sep 2012   #18
Outlander

W7x64 Ult.
 
 

I have had a number of Corel applications over the years and the earlier ones were fairly smooth. Things got cranky with Win7 x64 and I fell into the update abyss. The problem with the later programs is Protexis licensing service. From what little I can glean,
it phones home every time you start a Corel app. Usually if it can't get through the app simply won't open but I have seen freezes and one BSOD due to this. AV and firewall restrictions can be a problem for Protexis. Versions prior to th X4's will run OK with the Protexis disabled. After X4 you are pretty much stuck with Protexis and whatever problems it may cause. The ed edition of Painter 12 will run without it but not PSP photo X4. Just my guess but I suspect Corel Draw X5 will be problematic unless it has a clear path for Protexis. My solution? Don't buy any of the later Corel products. But that's just me and may have nothing to do with your puzzle.
My System SpecsSystem Spec
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 Recurring CorelDraw App Crash




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