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Windows 7: Get error when I try to install iTunes

21 Sep 2012   #1

Get error when I try to install iTunes

When I attempt to install iTunes I get the error depicted on the attached.
I called Apple Support and was, finally, able to talk to a human. After leaving the phone to talk to his supervisor he came back with this non solution." Because it looks like a problem with the OS I should contact MS for a solution. We only deal with Apple products".
I am reluctant to contact MS because I am out of warranty. Can anybody help?

Attached Images
My System SpecsSystem Spec

21 Sep 2012   #2
Microsoft MVP


Blockie do you have any Apple apps or services installed now in Control Panel>Programs and Features? I'd uninstall them all first to see if it will install.

First be sure to disable any Apple in msconfig>Startup or msconfig>Services (after hiding all MS Services). That alone might allow install.

Next I re-download the installer to see if it's corrupted.

I only scratched the surface of the google results for the error message so you might want to go more in depth to avoid a possible reinstall since that is what some had to do. Sometimes a thorny issue like this will take hours or methodical research making sure not to miss a single result.

If you do reinstall be sure to stick with the methods and tools given in Clean Reinstall - Factory OEM Windows 7 to avoid corruption like this.
My System SpecsSystem Spec
21 Sep 2012   #3

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

This link seems to be a probable solution, i at one time at the issue. For me i just crushed all services apple related and then used iobit uninstaller uninstalled it then downloaded and installed it again.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
My System SpecsSystem Spec

22 Sep 2012   #4


I got it installed. Simply used the tutorial for "built in admin. user. Used that user and installed. Went fine.Changed users backn to me and it was there on the desktop.
My System SpecsSystem Spec

 Get error when I try to install iTunes

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