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Windows 7: Technical problem using Word, Chrome and other S/W.


05 Oct 2012   #1

Windows 7
 
 
Technical problem using Word, Chrome and other S/W.

Hello there,

I woke up this morning and the computer was on low battery and I couldn't plug the charger in time for it to stay on charge. This meant the computer had a message"start in repair mode " or "start normally" I chose the former first and it took almost 2 hours and nothing happened, so I turned the computer off.

When I turned the computer back on, I am unable to use any software as it keeps prompting me with some message with a dll. For .e. g I normally use Google chrome or Microsoft Word. For both it had these messages..

Word- "Installing Microsoft Office Single Image 2010..., later WinWord.Exe System Error- The program cant start because MSVCR90.dll is missing from your computer. Try reinstalling the program to fix this problem "

Google Chrome- The program can't start because COMCTL32.dll is missing from your computer. Try reinstalling the program to fix this problem.

I have tried to restart my computer, restore my computer to an earlier point so far with no luck. Any suggestions would be welcome. Help!.

Thanks!.

My System SpecsSystem Spec
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05 Oct 2012   #2

Windows 8.1 Pro x64
 
 

Hi, Welcome to SevenForums,

This does sound like a strange issue, you could try following this guide - SFC /SCANNOW Command - System File Checker

This will repair any system files.



Regards,
Jamie
My System SpecsSystem Spec
05 Oct 2012   #3

Windows 7
 
 

Thank you, I ll see what happens and let you know.
My System SpecsSystem Spec
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 Technical problem using Word, Chrome and other S/W.




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