Acronis email fails-->Use Win messaging popup?

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  1. Posts : 477
    Windows 7 & Windows 10
       #1

    Acronis email fails-->Use Win messaging popup?


    Between my wife's XP machine running Acronis True Image Home 09 and my Win7 running Acronis TIH 2010 I've had it with the software's finicky, mostly not, ability to send completion status emails to me.

    I just noticed that her machine has the option to use something called Windows messenger popup.

    Several things:

    1. I remember years back Windows had a native LAN message thing that was the source of all manner of security issues and folks recommended turning it off. Is this the same thing?

    2. There are 3rd party apps that do this--do they fill a gap that Windows no longer supplies or do they just do same better?

    3. If this is indeed a valid option and I should be using a 3rd party app, are there 1 or 2 reliable freeware apps?

    Mark
      My Computer


  2. Posts : 1,800
    Windows 7 Pro x64 SP1
       #2

    Markg2, I use Acronis version 2010 and above, they have the option of sending you an email when the backup is complete. You have to have a valid sending email with smtp server settings proper to be able to do this.
    I use port 2525 for my smtp port and it works fine. Not sure about 2009.

    Rich
      My Computer


  3. Posts : 477
    Windows 7 & Windows 10
    Thread Starter
       #3

    For whatever reason I cannot get the damn thing to successfully send email. I have in the past I have but for the last year or so no. This is (most recently) trying 2 different domains--a Gmail IMAP account and a POP3 account. I've used the port settings on both computers that both computers use with Outlook. So being burnt out on email + my Acronis + my setup I jumped at the thought of an alternative messaging method?

    Mark
      My Computer


  4. Posts : 1,800
    Windows 7 Pro x64 SP1
       #4

    Mark, have you gotten to this screen?
    rich
    Attached Thumbnails Attached Thumbnails Acronis email fails-->Use Win messaging popup?-acronis-email-screen.jpg  
      My Computer


  5. Posts : 477
    Windows 7 & Windows 10
    Thread Starter
       #5

    Rich, I've gotten to that screen + all the succeeding related notification screens on both the XP and Win7 computers with both versions of Acronis and have gotten the 'test email send' error on all attempts on all configs this past year.

    Mark
      My Computer


  6. Posts : 1,800
    Windows 7 Pro x64 SP1
       #6

    Mark, and you use POP mail on the account that your using?
    Did it give you anything but a errror, like an error code?

    Rich
      My Computer


  7. Posts : 477
    Windows 7 & Windows 10
    Thread Starter
       #7

    Unfortunately not--when you test the email within the Acronis notification setup, if it fails you get the identical, unhelpful statement to the effect 'it failed'.
      My Computer


  8. Posts : 1,800
    Windows 7 Pro x64 SP1
       #8

    Mark, it looks to me that the email address your using won't allow sending of email.
    What ISP are you using?

    Either that or your userid and password and maybe the smtp port are incorrect.

    Rich
      My Computer


  9. Posts : 477
    Windows 7 & Windows 10
    Thread Starter
       #9

    Rich,

    One address uses eStreet in Denver and at some previous time Acronis was successfully issuing alerts on that account. Although the mail server has since changed--which should make no difference.

    The other account is Gmail so Google is the ISP.

    As I mentioned before, the ports and security match that of Outlook. With all the problems I was infinitely triple careful entering and checking the values.

    Further, we're talking 2 computers, 2 versions of Acronis and 2 addresses per computer. I'm not a math whiz but the odds of at least 1 alert functioning should be fairly high.

    I posted this problem on the Acronis forum a long time ago to no avail.

    Mark
      My Computer


  10. Posts : 1,800
    Windows 7 Pro x64 SP1
       #10

    Can I assume that you have setup gmail for pop service?

    Rich
      My Computer


 
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