Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows live communications platform stopped working!

23 Nov 2012   #1
Jorge Martins

Windows 7 Professional
 
 
windows live communications platform stopped working!

I have noticed in the last few weeks that Windows Live Messenger don't start as it should be.
Clicking the icon, opens the windows live messenger conneting window saying it is connecting, etc, but after a while comes out a message saying: windows live communications platform stopped working!
Does anyone knows how to solve this?
Thanks,
Jorge


My System SpecsSystem Spec
.
25 Nov 2012   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Hello Jorge, you joined just before I did The first thing I would do is try a System Restore point from before the problem started if you have one. It is also often suggested to update to the latest version if you have not already. Uninstalling, then reinstalling is also a suggestion.

Here is something else to try. Try deleting the wldlog.dll On x64 Version of Windows 7 this is located in

C:\program files (x86)\Windows Live\Shared

In x86 version it would be

C:\program files\Windows Live\Shared

Save a copy of the dll just in case. Right click on the dll and choose Copy. Now go to desktop and right click an empty area and choose Paste. This will give you a copy to copy back in case of any problems. Now delete the wldlog.dll and Try and launch messenger. If no fix, just copy the wldlog.dll back to it's original location. Let us know how it goes. If you'd like extra assurance, create a System Restore point before you start:

System Restore Point - Create

A Guy
My System SpecsSystem Spec
Reply

 windows live communications platform stopped working!




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Java(TM) Platform SE binary has stopped working
When playing minecraft using a Java application I get this message and it crashed. I have updated to the 64bit Jave.
Software
Windows Live Essentials Has Stopped Working
My computer is a Windows 7 Home Premium 64bit, I recently have been using Windows Live Movie Maker and a few weeks ago, Windows Live Essentials stopped working. I uninstalled and reinstalled many times but yet it still hasn't worked. I restarted my computer but it just doesn't do the trick. Can...
Software
Windows Live Mail has stopped working
When I try and connect to my live mail I get a box come up with the words "Windows Live Mail has stopped working". There is a prompt to "Check online for a solution and close the program". When I do this nothing happens. I am running Windows 7 Home Edition 64bit system. Any ideas?
Browsers & Mail
Windows Live Communications Platform Has Stopped Working
So I've seen this problem all across the internet, but I haven't found a stable solution. I hope someone from here can help me =) Recently, I've downloaded a couple of screensavers. They all work perfectly fine, but some of them will produce the error in my title. If I preview the screensaver...
BSOD Help and Support
Windows Live Messenger has stopped working
A problem caused the program to stop working correctly. Windows will close program and notify you if a solution is available ... I have the last messenger 2009 When I sign in to my msn this appear ...what can I do ...help please ?
Software
windows live communications platform has stopped
Hi as of yesterday all of a sudden my spybot picked up a win32fraudpack. warning and found 0.exe - which was identified as trojan, after halting the process and deleting the file, my Windows Live Messenger stopped working, I uninstalled all Windows Live components from my laptop. I then proceeded...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 12:58.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App