iTunes consolidate library fails: copy error 1303. Help needed


  1. Posts : 3
    Windows 7 Professional 64bit
       #1

    iTunes consolidate library fails: copy error 1303. Help needed


    I would be really grateful if anyone can help with the problem I am having consolidating my library.

    My itunes library is too large (120MB) for my Win7 laptop, so I bought a Synology DS212J NAS. I have created a new 'iTunes' folder on the NAS and mounted it on my laptop. Then I followed the official instructions on how to move my library: http://support.apple.com/kb/HT1449

    Attempt 1: some files get copied over, but then iTunes error box says files could not be copied, error -1303
    Attempt 2: some files get copied over, but then iTunes error box says files could not be copied, error -1303
    Attempt 3: some files get copied over, then BSOD crash on my laptop

    All I could find is this website (http://www.error1303.com/) which says I need to give permissions to my 'program data' folder. I checked that last night it looks okay already. I can't give permissions to the new shared iTunes folder on the NAS. I haven't tried disabling the firewall and antivirus yet.

    I don't know what to do next. Can anyone help? Thanks, Josh
      My Computer


  2. Posts : 357
    Windows 7 Home Pre
       #2

    OK try This,

    When you Open iTunes hold down shift when opening it, show it your New area of Music and then re do..
      My Computer


  3. Posts : 3
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Hi, thanks for replying. I will try what you mean when I get home. Are you referring to the technique of choosing your library when you open iTunes?

    Just to clarify my situation: my current library references all of my music stored in my laptop C drive. If iTunes crashes during the 'consolidate library' process then the library file does not update any links. All links remain pointing towards files in your C drive, although some files may have copied over to the new location (NAS in my case). This is where I am - my existing library points towards my laptop C drive, and I have a few MB of copied files on my NAS.
      My Computer


  4. Posts : 3
    Windows 7 Professional 64bit
    Thread Starter
       #4

    In case anyone else gets error 1303 using iTunes, I seem to have resolved it by:
    - removing all apple software from my laptop (all of it!)
    - run a registry cleaner (I used ccleaner)
    - reboot and then temporarily turn off windows firewall & anti virus
    - perform the 'consolidate library' within iTunes
    - turn on firewall and antivirus
      My Computer


 

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