Quote: Originally Posted by balickma
I'm trying to install itunes 9 on a computer running windows 7 pro x64. I don't know why, but the installation goes to about 80% and then doesn't finish. And yes, I am using the itunes x64 installer. Is there any way to completely remove the apple files so that it would start installing fresh, or is there some kind of compatibility issue with win 7?
Thanks for posting, as we understand your issue that ITunes fails, then does install but fails to run.
We are not clear as to the version you are trying to install? I suggest that you may be trying to install ver. 9?
Since you attempted to install a version of ITunes and the first attempt was unsuccessful you will need to remove/uninstall all ITunes programs, either use windows uninstaller for clean removal or what ever program you favour.
Remove the following:
- ITunes updater
- ITune Installer
- Apple Mobile Device support
Reboot you system.
Download the latest version of ITunes, in this case it is ver. 9
Close all apps
Locate the installer app on your sysem, hilite the installer app and right click your mouse and on the drop down menu hilite run as administrator and run the installer. Some nomenclature on version 9, it does support Windows 7 both in x86 and x64 bit machines.
report back if you choose and let us know the outcome.