Windows Updates


  1. loquacious
    Posts : 180
    Windows 7 7600 SP1 64 Bit dual boot Windows 8 CP
       New #1

    Windows Updates


    I cannot install the Microsoft Silverlight Update ...Microsoft Silverlight (KB970363)
    Download size: 4.7 MB
    Update type: Optional
    Microsoft Silverlight is a Web browser plug-in for Windows and Mac OS X that delivers high quality video/audio, animation, and richer Website experiences in popular Web browsers.
    More information:
    Description of Silverlight 3
    Help and Support:
    Help and Support

    Every time I try it tells me that the update failed and gives me an error code 00005DE

    Anyone got any ideas?
    Attached Thumbnails Attached Thumbnails Windows Updates-2009-10-03_1057.png  
      My Computer
    Quote Quote

  3. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #2

    It apparently means that you have a driver that needs to be updated.

    Just out of curiosity, where were you able you downloadWindows 7 7600?
      My Computer
    Quote Quote

  4. loquacious
    Posts : 180
    Windows 7 7600 SP1 64 Bit dual boot Windows 8 CP
    Thread Starter
       New #3

    Any idea which driver I might be needing to update as Driver Max informs me I have latest drivers for all hardware??

    I am a technet member and got it through there :)
      My Computer
    Quote Quote

  6. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #4

    You'll have to look at your video drivers. Do you have Microsoft Silverlight installed? Also, make sure that your firewall and Antivirus program will allow the update. Sometimes Windows Defender can't find it's own left hand looking at it's right hand (might try disabling it through Services)
      My Computer
    Quote Quote

  7. loquacious
    Posts : 180
    Windows 7 7600 SP1 64 Bit dual boot Windows 8 CP
    Thread Starter
       New #5

    Re Windows Updates


    Yes I have Microsoft Silverlight installed I have included a screenshot showing it was successful. I am using microsoft security essentials and it does not appear to be blocking anything that I can see. Also I am using the latest NVIDIA driver for my graphics card.
    Attached Thumbnails Attached Thumbnails Windows Updates-2009-10-03_1219.png  
      My Computer
    Quote Quote

  8. loquacious
    Posts : 180
    Windows 7 7600 SP1 64 Bit dual boot Windows 8 CP
    Thread Starter
       New #6

    Ok on further investigation I went to control panel and checked for installation of Silverlight in order to uninstall it the re-intall only to find it is not listed even though when I try to install it I get an error telling me it is already installed and to uninstall it then try again. how can I uninstall a program that is not showing up in the control panel uninstall programs list?
      My Computer
    Quote Quote

  10. loquacious
    Posts : 180
    Windows 7 7600 SP1 64 Bit dual boot Windows 8 CP
    Thread Starter
       New #7

    Problem solved. I used regedit to delete EVERY trace of silverlight then re-installed it and the update was then successful. I have no idea why it all happened as it did but seems to be solved for now. Thanks for all your help.
      My Computer
    Quote Quote

  11. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #8

    Glad you got it sorted, and posted back! :)
      My Computer
    Quote Quote

 

  Related Discussions
I have never posted on a forum before so apologies if I am doing this wrong. The problem started when I tried to plug in my (new) iphone to my Dell pc. The device was not detected so I tried to update my itunes software - update failed and I received a Windows 7 error. After searching through...
Dell Latitude 2120. Windows 7 trying to restore at boot up, loads 18000+ updates then restores again in loop. Safe mode attemp restore lists OS C: as only selectable drive, operating drive is D: <DIR> lookup shows an apple update and delete april of 2013 appears to be when problem started.
EDIT: Please see my updated information a few posts down. Hello, I'm having issues on a Windows 7 64 bit system. If the updates install, then upon restart it fails configuration and reverts back. Otherwise the the updates will fail and I get the following when using the windows fix it for...
Its been doing most of these updates forever, when I go to shut it down it updates but when I wake up in the morning these updates are still not done... It's like they never finish. This happens every night for the past 6 months or so i'm getting tired of it now so i need some help. I've tried...
For the past day windows wants to install the same 4 updates over and over, I have windows update set to download and let me choose when to install. I can't understand why I even need them, as I uninstalled net framework. Notice how the update at 8:17 AM., KB2656368, is the same as one of...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 10:06.
Find Us