appcrash in explorer.exe when trying to start ControlPanel


  1. orjanf
    Posts : 3
    Windows 7
       New #1

    appcrash in explorer.exe when trying to start ControlPanel


    When trying to open the Control Panel explorer.exe crashes. In every other situation explorer works normal. Its a dead end cause I cannot remove or add programs from the control panel.

    I have all latest Windows versions with Windows update and have added XP compatibility mode to Windows 7 (32 bit, pre-installed). SQL Server 2012 is installed including .Net framework - apart from that nothing special.

    I get the following message, but no BSOD (in Swedish);

    Problemhändelsens namn: APPCRASH
    Programnamn: explorer.exe
    Programversion: 6.1.7601.17567
    Programtidsstämpel: 4d6727a7
    Namn på felmodul: StackHash_c2d2
    Modulens version: 6.1.7601.17725
    Tidsstämpel för felmodul: 4ec49b60
    Undantagskod: c0000374
    Undantagsförskjutning: 000c380b
    OS-version: 6.1.7601.2.1.0.256.48
    Språkvariant-ID: 1053
    Ytterligare information 1: c2d2
    Ytterligare information 2: c2d20c54ec8d5baf80e7b6aaa7dc5a81
    Ytterligare information 3: c559
    Ytterligare information 4: c55993be147b85fbbd522d2f08db23b3
      My Computer
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  3. Neutron16
    Posts : 934
    Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
       New #2

    Here is the trick to get to Add/Remove Programs window without Control Panel:
    (It works in pretty much in any Windows from Windows 95 to Windows 8)

    Press Win+R, in a Run window paste this
    Appwiz.cpl
    Click Ok.

    As for a problem, my guess would be that you have got some custom Control panel file (*.cpl) installed, which is messing up your Control panel.

    Therefore, I would search Windows\system32 and/or Windows\SysWOW64 folder for *.cpl files and examine everyone individually to find out an odd ball. Likely, there is one, which is causing the problem (it happened with me once, when I tried to install some drivers in Compatibility mode, it installed some cpl file, which was not working).
      My Computer
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  4. orjanf
    Posts : 3
    Windows 7
    Thread Starter
       New #3

    Cpl files


    Thank you for your help. I cheched \Windows\System32 but no cpl files, only 2 cpx files with older date (2009)
    - 12520437.cpx and 12520850.cpx.

    /Orjan
      My Computer
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  6. Neutron16
    Posts : 934
    Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
       New #4

    Control PaneL files are *.CPL, not CPX
    Is your windows 64 bit?

    On more detailed instruction how to search them please refer to first part of this article.

    Never mind the second and third part, where they talk about regedit and policy editor. You are only interested in search of Windows\system32 (32 bit Windows) folder or Windows\SysWOW64 (64 bit Windows).
      My Computer
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