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Windows 7: Unable to open Win7 normally with Photoshop Essentials 11 installed

08 Feb 2013   #1

Win7 Ultimate x64
 
 
Unable to open Win7 normally with Photoshop Essentials 11 installed

I have been using PSE 7 for a few years. I just bought PSE 11. The PSE 11 instruction
sheet said it is OK to have two versions installed at the same time. I installed PSE 11.

I restarted the computer and Windows 7 wouldn't open. I tried a couple of times and
then opened Windows 7 in Safe Mode. I used System Restore to eliminate PSE 11 and,
and after a restart, Windows 7 opened normally (with PSE 7 still installed).

I uninstalled PSE 7 and restarted Windows 7 normally. I installed PSE 11 and Windows 7
would not open. In Safe Mode I uninstalled PSE 11 and reinstalled PSE7 and Windows 7
is opening normally now.

Did I just waste a lot of money upgrading to PSE 11?
Adobe Forums have not been able to provide an answer to this problem.
Does anyone here have a good idea?

John in Houston


My System SpecsSystem Spec
.

08 Feb 2013   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

I have PSE 11 installed (installed about a month ago) and not having any problems.

I don't know what to tell you other than try installing PSE 11 as Administrator and see if that helps.

Does Win 7 start at all? Did you try the Repair My Computer option when you press F8 (should be on the menu with Safe Mode and other options).
My System SpecsSystem Spec
08 Feb 2013   #3

Win7 Ultimate x64
 
 

I did run Startup Repair on the Windows 7 installation DVD. It found no problems.

I'll try adminstrator mode.

John
My System SpecsSystem Spec
.


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 Unable to open Win7 normally with Photoshop Essentials 11 installed




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