Unable to open Win7 normally with Photoshop Essentials 11 installed


  1. jlumbtx
    Posts : 51
    Win7 Ultimate x64
       New #1

    Unable to open Win7 normally with Photoshop Essentials 11 installed


    I have been using PSE 7 for a few years. I just bought PSE 11. The PSE 11 instruction
    sheet said it is OK to have two versions installed at the same time. I installed PSE 11.

    I restarted the computer and Win7 wouldn't open. I tried a couple of times and
    then opened Win7 in Safe Mode. I used System Restore to eliminate PSE 11 and,
    and after a restart, Win7 opened normally (with PSE 7 still installed).

    I uninstalled PSE 7 and restarted Win7 normally. I installed PSE 11 and Win7
    would not open. In Safe Mode I uninstalled PSE 11 and reinstalled PSE7 and Win7
    is opening normally now.

    Did I just waste a lot of money upgrading to PSE 11?
    Adobe Forums have not been able to provide an answer to this problem.
    Does anyone here have a good idea?

    John in Houston
      My Computer
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    I have PSE 11 installed (installed about a month ago) and not having any problems.

    I don't know what to tell you other than try installing PSE 11 as Administrator and see if that helps.

    Does Win 7 start at all? Did you try the Repair My Computer option when you press F8 (should be on the menu with Safe Mode and other options).
      My Computer
    Quote Quote

  4. jlumbtx
    Posts : 51
    Win7 Ultimate x64
    Thread Starter
       New #3

    I did run Startup Repair on the Win7 installation DVD. It found no problems.

    I'll try adminstrator mode.

    John
      My Computer
    Quote Quote

 

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