Remove HP Navigation Panel from Win 7 Help and Support


  1. Posts : 22
    Win 7 Home Premium 64 bit
       #1

    Remove HP Navigation Panel from Win 7 Help and Support


    Recently purchased a used HP Pavilion p6616f with Win 7 Home Premium 64-bit already installed
    (AMD Phenom x4 820/6 GB RAM/750GB SATA HD, 250GB converted ATA HD)

    Shortly after I received it I created a backup to the 2nd 250GB HD (even though there is an HP Recovery Partition) and a I made a Win 7 64 bit Repair Disk.

    I then went about removing the HP Bloatware:
    HP Update
    HP Setup
    HP Advisor
    HP Support Assistant
    HP Mediasmart Photo
    among others that I didn't need

    However, when I open 'Help and Support' from start menu panel, instead of a the normal Win 7 window, there is a HP navigation panel with linked icons to:

    Getting Started > goes to regular Win 7 window
    Sound > goes to regular Win 7 window
    Internet > goes to regular Win 7 window
    CDs/DVDs > goes to regular Win 7 window
    Security > goes to regular Win 7 window
    Trouble Shooting > goes to regular Win 7 window
    System Info > goes to regular Win 7 window
    HP Support Assistant > program not found (I uninstalled it)
    Contact Support > goes to HP contact page with other various links

    How do I get rid of this HP Navigation Panel and get back to the original Win 7 'Help and Support window?

    I don't have original install discs or the create one-time only backup discs
    There is a 12GB HP recovery partition, which I assume will reinstall Win 7 and HP bloatware
    I made a Win 7 64 bit Repair Disc and backed up Win 7 to my 2nd 250GB HD

    Any help would be appreciated, my last DIY Windows XP machine ran fine without any HP support bloatware for assistance!

    thanks

    dave
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hello Dave,

    Try this to see if it helps:

    Clean Up Factory Bloatware

    better still, perform a bloat-free clean install:

    Clean Reinstall - Factory OEM Windows 7
    Clean Install : Factory COA Activation Key

    Regards,
    Golden
      My Computer


  3. Posts : 22
    Win 7 Home Premium 64 bit
    Thread Starter
       #3

    Thx, I will look into these solutions

    I think I like the idea of a clean install, just didn't know quite how to do it, more accurately didn't know where to get the discs or .iso's.

    Just another question, although this is not critical.

    I installed VMPlayer and Win XP SP2, after the install of XP it required activation, which worked flawlessly.
    Will I be able to reinstall VMPlayer and Win XP again and have it activate? I think I can, even if doesn't it really no big deal, just would be nice
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Hi,

    The Clean Install is the far superior approach (there is a download link inside the tutorial for the ISO if you haven't already seen it).

    I don't see why XP and VMPlayer won't activate after an install, although I don't know much about it. If there are options to deactivate them, I would do that first before a reinstallation.

    Regards,
    Golden
      My Computer


  5. Posts : 22
    Win 7 Home Premium 64 bit
    Thread Starter
       #5

    Thx, again

    I did find the iso for Win 7 Home Premium 64, downloading now.

    I have some experience with the MS DVD/USB tool, as I experimented with Win 8 RC/Consumer Preview.

    Greatly appreciate the advice and the info links.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

      My Computer


  7. Posts : 22
    Win 7 Home Premium 64 bit
    Thread Starter
       #7

    Thx for the advice and how-to links!

    Created an install DVD and USB, used the DVD for reinstall.

    Performed a clean install of Win 7 Home Premium 64 SP1, no problems. Reactivated (via robo-call), no problems.

    Reinstalled my VM and Win XP SP3, reactivated, no problems.

    All seems to be working fine!!! Thx again
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    No worries
      My Computer


 

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