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Windows 7: Facing an unknown problem with my PC; only folders open.


17 Feb 2013   #11

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Run the scan in regular mode. I hate to say this, but IOBIT can cause many problems
I suspected as much. I read a post somewhere about malware running alongside IOBIT's malware fighter. Reading that made me uninstall their malware fighter instantly. I guess I'll go try again in regular mode, but it keeps either stopping or slowing down substantially when it's creating the first file. Third time's the charm, I suppose.


My System SpecsSystem Spec
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17 Feb 2013   #12

Windows 7 Home Premium 64bit
 
 

About how long would the process take so I can see if something really is blocking it?
It's gotten to the first "Please Wait.." And has been there for past few minutes.

If it takes too long, should I consider uninstalling all my IOBIT files?
My System SpecsSystem Spec
17 Feb 2013   #13
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

It shouldn't take too long. If your computer is balking running in regular mode, try safe mode.
My System SpecsSystem Spec
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17 Feb 2013   #14

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
It shouldn't take too long. If your computer is balking running in regular mode, try safe mode.
Safe Mode it is then.
My System SpecsSystem Spec
17 Feb 2013   #15

Windows 7 Home Premium 64bit
 
 

The DDS text file has too many characters to post here. Should I zip that up too?
My System SpecsSystem Spec
17 Feb 2013   #16

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Vynarus View Post
The DDS text file has too many characters to post here. Should I zip that up too?
You should be able to attach it to your post. If that's still too big then yes, zip it up.
My System SpecsSystem Spec
17 Feb 2013   #17

Windows 7 Home Premium 64bit
 
 

Both files are attached to this post.


Attached Files
File Type: rar DDS.rar (7.1 KB, 19 views)
File Type: rar attach.rar (2.4 KB, 4 views)
My System SpecsSystem Spec
18 Feb 2013   #18
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Please copy and paste the .txt logs into notepad. Next, attach the .txt logs using the tutorial (#10)Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
18 Feb 2013   #19

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Please copy and paste the .txt logs into notepad. Next, attach the .txt logs using the tutorial (#10)Screenshots and Files - Upload and Post in Seven Forums


When I did that, I exceeded the character amount limit. That's why I zipped it.
Does it have to be uploaded as a regular .txt file?
My System SpecsSystem Spec
18 Feb 2013   #20
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Download AdWareCleaner AdwCleaner Download to your desktop
1.Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
2.Click on Delete button.
3.Confirm each time with OK.
4.Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
Note: You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
My System SpecsSystem Spec
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 Facing an unknown problem with my PC; only folders open.




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