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Windows 7: Facing an unknown problem with my PC; only folders open.


18 Feb 2013   #21

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Download HiJackThis from this link HiJackThis | Free software downloads at SourceForge.net . Double click on the exe and choose " Do a system scan and save a log file " . You may run this in Safe Mode. Upload the file once you're done . The log file will be a regular .txt file .

My System SpecsSystem Spec
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18 Feb 2013   #22

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Download HiJackThis from this link HiJackThis | Free software downloads at SourceForge.net . Double click on the exe and choose " Do a system scan and save a log file " . You may run this in Safe Mode. Upload the file once you're done . The log file will be a regular .txt file .
HijackThis is a tool of the past and won't show most modern malware. It will also struggle on x64 systems so it really isn't a great tool for here
My System SpecsSystem Spec
19 Feb 2013   #23

Windows 7 Home Premium 64bit
 
 

Oh boy oh boy. Ladies and gentlemen of SevenForums, it seems that my computer just doesn't want to get fixed. From being unable to run .exe's in Regular Mode, to shooting my RAM sky high, it just won't give up.

When I turn on my PC, it asks me the usual "windows error recovery," i,e. starting in "Regular" or "Safe Mode" and, wanting to do as Jacee directed, I choose "Regular."


All goes well for a while, it brings me to the login screen and...
Then it does it again?
It's struck me as odd, but, I just accepted it was a bug. Everything goes forward and I go back to the login screen once more. Only this time, the colors are ALL out of whack. The only solution I could think off is to reboot the tower, which I do.


Now when I choose "Regular" in the windows error recovery screen, the login screen shan't ever appear. Just a black (well, grey, because the screen is producing light) screen for all eternity. Now, this worries me, so I reboot again into Safe Mode. Thankfully, that works just fine.


So this computer adapt comes to the masters of SF, reaching out a hand and asking "where do I go from here?"
It seems like my PC really wants to be lugged into town for a repair. I don't see why, I mean, there's not much to see in town anyway...
Jokes aside, I apologize for my computer producing more problems that I can't fix and end up coming to here with my tail between my legs. I hope I, as a newcomer, am not too much work for this forum site.
My System SpecsSystem Spec
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19 Feb 2013   #24

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

My apologies, my time is limited during the week. I am pointing the Gurus towards your post. Hopefully some help is on the way. A Guy
My System SpecsSystem Spec
19 Feb 2013   #25

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by A Guy View Post
My apologies, my time is limited during the week. I am pointing the Gurus towards your post. Hopefully some help is on the way. A Guy
I have no one to blame but myself. My stupidity got me into this mess, and it sure as hell won't get me out.
My System SpecsSystem Spec
19 Feb 2013   #26

Windows 7 Pro. 64/SP-1
 
 

You have some fine people helping you. If it was my computer I would remove IObit everything that has anything to do with IObit. (Advance System Care) Safe Mode should work. Then run sfc /scannow. After done with that see if you can go back through the thread and try to complete the request.
Use cmd prompt from admin and type in sfc /scannow.
If need be run it 3 times with boot after each.
My System SpecsSystem Spec
19 Feb 2013   #27

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

My apologies for jumping in. It's not my intent to step on anyones toes. It seems there's a possibility of malware on this computer. Would running Windows Defender Offline be prudent?

Windows Defender Offline

The boot media should be prepared on a non-infected machine and the non-infected machine should match the architecture of the infected machine. (If the infected machine is 64-bit, so should the non-infected machine be 64-bit.)
My System SpecsSystem Spec
19 Feb 2013   #28

Windows 7 Pro. 64/SP-1
 
 

marsmimar I do believe the good people here know neither one of us are trying to step on toes. At least I hope so. If it matters I like your idea with WDO.
My System SpecsSystem Spec
19 Feb 2013   #29

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

I'v had a very quick look at your attachment, and spotted this:

Code:
.
==== System Restore Points ===================
.
RP301: 2/14/2013 12:58:55 AM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Advanced SystemCare Ultimate 6
Apple Mobile Device Support
ATI Catalyst Install Manager
Bonjour
bProtector for Windows
Command & Conquer™ Red Alert™ 3
Google Chrome
HP Auto
HP Client Services
HP Deskjet 1050 J410 series Basic Device Software
HP Deskjet 1050 J410 series Product Improvement Study
HP Vision Hardware Diagnostics
iCloud
iTunes
Pushing that into Google, I then found this:

BITS and PC's - News From the Trenches!: BProtector for Windows: A Case of Digitally Signed Malware

Which appears to be a very comprehensive description of an especially malicous piece of rogueware product known as BProtector for Windows.

Could this be at least one of the issues you have? I will email Jacee and ask her to have a look at this for you again.

Regards,
Golden
My System SpecsSystem Spec
19 Feb 2013   #30

Windows 7 Pro. 64/SP-1
 
 

Good find Golden.
My System SpecsSystem Spec
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 Facing an unknown problem with my PC; only folders open.




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