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Windows 7: Flash always crashes on Amazon Prime with Chrome


18 Feb 2013   #1

Windows 7 Ultimate x64
 
 
Flash always crashes on Amazon Prime with Chrome

It used to not crash, now it always does.
The only fix is close the yellow notification, then hit the reload page. Then it will play.

If you do this watch a video and then select another video, flash will always once again crash.
It has been crashing for about a week.

I found this suggestion, so will try it out.
http://www.howtogeek.com/103292/how-...google-chrome/



Attached Thumbnails
Flash always crashes on Amazon Prime with Chrome-flashcrash.png  
My System SpecsSystem Spec
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18 Feb 2013   #2

Windows 7 Ultimate x64
 
 

That seems to have fixed it, now only running adobe flash not pepper flash.
My System SpecsSystem Spec
19 Feb 2013   #3

Windows 7 Ultimate x64
 
 

well, it is not working still, problem came back.
The only reliable fix is to save the web address, close then reopen chrome to play the Amazon video.

The plugin says a different message 'not responding' vs crashed.

ALSO, I tried Firefox and it just says loading forever.
My System SpecsSystem Spec
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19 Feb 2013   #4

Windows 7 Ultimate x64
 
 

I find out if you disable pepper flash, it is renabled when chrome restarts!

So this time I disabled adobe flash and when restarted, adobe flash is staying disabled.
My System SpecsSystem Spec
19 Feb 2013   #5

Windows 7 Ultimate x64
 
 

That does not fix it either, i watched a section of video, then clicked a new title and flash crashed.


Attached Thumbnails
Flash always crashes on Amazon Prime with Chrome-flashb2.png  
My System SpecsSystem Spec
19 Feb 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Try using the official Adobe Flash uninstaller to remove Adobe Flash from all browsers on your computer. Important to follow all steps exactly.

Uninstall Flash Player | Windows

Then reinstall latest Flash version and plug-ins for all browsers installed on your computer. Remember to uncheck any unwanted browsers, toolbars, etc that may be offered as part of the download.

Adobe - Install Adobe Flash Player
My System SpecsSystem Spec
19 Feb 2013   #7

Windows 7 Ultimate x64
 
 

Ok, I will try. Also discovered that I cant view youtube either on chrome or firefox.

Firefox simply says an error has occured, try again later.


Attached Thumbnails
Flash always crashes on Amazon Prime with Chrome-screenshot-2013-02-19-09-09-08.png  
My System SpecsSystem Spec
19 Feb 2013   #8

Windows 7 Ultimate x64
 
 

ran the uninstaller and then the installer and still cant watch any video.


Attached Thumbnails
Flash always crashes on Amazon Prime with Chrome-screenshot-2013-02-19-09-17-08.png   Flash always crashes on Amazon Prime with Chrome-screenshot-2013-02-19-09-15-50.png   Flash always crashes on Amazon Prime with Chrome-screenshot-2013-02-19-09-15-34.png  
My System SpecsSystem Spec
19 Feb 2013   #9

Windows 7 Ultimate x64
 
 

So what useful malware checker can be run.
I run Avast, Malwarebytes which never find anything

Quote:
Malwarebytes Anti-Malware 1.70.0.1100
Malwarebytes : Free anti-malware download

Database version: v2013.02.14.08

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
scott :: SCOTT-PC [administrator]

2/19/2013 9:26:02 AM
mbam-log-2013-02-19 (09-26-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 254930
Time elapsed: 1 minute(s), 45 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
My System SpecsSystem Spec
19 Feb 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Couple more free on-demand scanners you can try:

ESET Online Scanner

HitmanPro

SuperAntispyware

You could also try Windows Defender Offline. This is a bootable scanner that should be created on a computer that is known to be malware free. This scanner checks your computer before Windows starts. If the possibly infectected machine is 64-bit, then the disk or flash drive needs to be made on another 64-bit machine.

Windows Defender Offline
My System SpecsSystem Spec
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 Flash always crashes on Amazon Prime with Chrome




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