Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Flash always crashes on Amazon Prime with Chrome

18 Feb 2013   #1
sdowney717

Windows 7 Ultimate x64
 
 
Flash always crashes on Amazon Prime with Chrome

It used to not crash, now it always does.
The only fix is close the yellow notification, then hit the reload page. Then it will play.

If you do this watch a video and then select another video, flash will always once again crash.
It has been crashing for about a week.

I found this suggestion, so will try it out.
http://www.howtogeek.com/103292/how-...google-chrome/




Attached Thumbnails
-flashcrash.png  
My System SpecsSystem Spec
.

18 Feb 2013   #2
sdowney717

Windows 7 Ultimate x64
 
 

That seems to have fixed it, now only running adobe flash not pepper flash.
My System SpecsSystem Spec
19 Feb 2013   #3
sdowney717

Windows 7 Ultimate x64
 
 

well, it is not working still, problem came back.
The only reliable fix is to save the web address, close then reopen chrome to play the Amazon video.

The plugin says a different message 'not responding' vs crashed.

ALSO, I tried Firefox and it just says loading forever.
My System SpecsSystem Spec
.


19 Feb 2013   #4
sdowney717

Windows 7 Ultimate x64
 
 

I find out if you disable pepper flash, it is renabled when chrome restarts!

So this time I disabled adobe flash and when restarted, adobe flash is staying disabled.
My System SpecsSystem Spec
19 Feb 2013   #5
sdowney717

Windows 7 Ultimate x64
 
 

That does not fix it either, i watched a section of video, then clicked a new title and flash crashed.


Attached Thumbnails
-flashb2.png  
My System SpecsSystem Spec
19 Feb 2013   #6
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Try using the official Adobe Flash uninstaller to remove Adobe Flash from all browsers on your computer. Important to follow all steps exactly.

Uninstall Flash Player | Windows

Then reinstall latest Flash version and plug-ins for all browsers installed on your computer. Remember to uncheck any unwanted browsers, toolbars, etc that may be offered as part of the download.

Adobe - Install Adobe Flash Player
My System SpecsSystem Spec
19 Feb 2013   #7
sdowney717

Windows 7 Ultimate x64
 
 

Ok, I will try. Also discovered that I cant view youtube either on chrome or firefox.

Firefox simply says an error has occured, try again later.


Attached Thumbnails
-screenshot-2013-02-19-09-09-08.png  
My System SpecsSystem Spec
19 Feb 2013   #8
sdowney717

Windows 7 Ultimate x64
 
 

ran the uninstaller and then the installer and still cant watch any video.


Attached Thumbnails
-screenshot-2013-02-19-09-17-08.png   -screenshot-2013-02-19-09-15-50.png   -screenshot-2013-02-19-09-15-34.png  
My System SpecsSystem Spec
19 Feb 2013   #9
sdowney717

Windows 7 Ultimate x64
 
 

So what useful malware checker can be run.
I run Avast, Malwarebytes which never find anything

Quote:
Malwarebytes Anti-Malware 1.70.0.1100
Malwarebytes : Free anti-malware download

Database version: v2013.02.14.08

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
scott :: SCOTT-PC [administrator]

2/19/2013 9:26:02 AM
mbam-log-2013-02-19 (09-26-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 254930
Time elapsed: 1 minute(s), 45 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
My System SpecsSystem Spec
19 Feb 2013   #10
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Couple more free on-demand scanners you can try:

ESET Online Scanner

HitmanPro

SuperAntispyware

You could also try Windows Defender Offline. This is a bootable scanner that should be created on a computer that is known to be malware free. This scanner checks your computer before Windows starts. If the possibly infectected machine is 64-bit, then the disk or flash drive needs to be made on another 64-bit machine.

Windows Defender Offline
My System SpecsSystem Spec
Reply

 Flash always crashes on Amazon Prime with Chrome




Thread Tools





Similar help and support threads
Thread Forum
Might Now why my computer crashes while Using Prime!
Hi. So i use the 8350 with a spec of 5200Mt/s While my motherboard has a Hyper transport bus of only 4800Mt/s I can max the cpu with prime for about 10 minutes. Then one core crashes and it goes 2 minutes. Another core crashes and after around 20s i get a bluescreen or... Hrm.. Windows 8.1 Light...
General Discussion
Amazon prime HD streaming stutters? Netflix + youtube HD good.
This has been going on for months. Running Chrome browser, 64 bit, 8gb ram, quad core 9650 cpu, gtx260 nvidia pcie, cox internet. Computer does fine on other HD streaming. It is bad enough that I have to stream Amazon in SD. The progress bar moves ahead as it streams in from Amazon, the...
Music, Pictures & Video
BSOD using Firefox/Chrome/IE paired with Java and Flash crashes
Hi everyone, I recently bought a new desktop PC that runs on Windows 7 and after about two weeks, the Flash and Java plug-ins started crashing, and now I keep getting a MEMORY_MANAGEMENT BSOD constantly. Switching browsers has not helped a bit. I have created a dump file, which you can find...
BSOD Help and Support
Black Bar on Chrome Pages Using Flash
Hey, I get a black bar on the right side of the page whenever Chrome displays a page that uses Flash. However, all the buttons are at the proper positions, making navigation difficult. Basically, I have the problem from here. Is there any way to fix this? Thanks
Browsers & Mail
Google Chrome and Shockwave flash player crashes all the time.
Everything is updated, why does it continue to crash?
Browsers & Mail
flash player on chrome
i'm using a google chrome and i can watch videos on youtube, but suddenly it says that my java script maybe turned off or i dont have a flash player. so i downloaded flash player from adobe the installed it. but still when i go to youtube its still asking for flash player.
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App