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Windows 7: Cant run setup.exe files on Windows 7

24 Feb 2013   #1

Windows 7 Home Premium
 
 
Cant run setup.exe files on Windows 7

Ive tried installing multiple programs but as soon as i run the setup.exe files the browser window containing the file freezes. I am unable to close the window until i close it with Task Manager. My mouse pointer appears to be loading but it never stops. The exe file does not run even if i try to open it as admin.

My System SpecsSystem Spec
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24 Feb 2013   #2

Win7 H.Prem. 32bit+SP1
 
 

Hi oliver1634, welcome to Seven Forums.
If this doesn't work, try with your firewall and / or antivirus disabled. Installing.pdf


My System SpecsSystem Spec
24 Feb 2013   #3

W7 Pro SP1 64bit
 
 

Welcome to the Seven Forums.

What happens when you save a setup.exe file to your desktop and run it from there?

What antivirus software are you using?
My System SpecsSystem Spec
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24 Feb 2013   #4

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Welcome to the Seven Forums.

What happens when you save a setup.exe file to your desktop and run it from there?

What antivirus software are you using?
I transferred a setup.exe file to my desktop and my whole desktop froze up. The mouse pointer is stuck as the loading icon. None of my desktop icons are clickable, only my taskbar.

I have both Norton and Avast antivirus installed. I tried installing Malwarebytes to fix the problem but I was able to run the setup. I did a full scan of my computer and i found 4 threats but after deleting them nothing was fixed
My System SpecsSystem Spec
24 Feb 2013   #5

Windows 7 Home Premium
 
 

I just tried installing a program that came on a CD and the same thing happened
My System SpecsSystem Spec
24 Feb 2013   #6

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by oliver1634 View Post
...I have both Norton and Avast antivirus installed....
That is not a good thing to do. They are probably fighting each other while trying to protect you.

Download MSE from here: Microsoft Security Essentials - Microsoft Windows
(Just save the setup file from your desktop to be run later.)

Disconnect from the internet.

Disable the protection from both Norton and Avast.

Uninstall both Norton and Avast.

Install MSE.

Connect to the internet and let MSE get its updates and do a quick scan.

Test running another setup.exe file. If it works, then it is your call, either stick with the free MSE, or uninstall MSE and install EITHER Norton OR Avast.
My System SpecsSystem Spec
24 Feb 2013   #7

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Quote   Quote: Originally Posted by oliver1634 View Post
...I have both Norton and Avast antivirus installed....
That is not a good thing to do. They are probably fighting each other while trying to protect you.

Download MSE from here: Microsoft Security Essentials - Microsoft Windows
(Just save the setup file from your desktop to be run later.)

Disconnect from the internet.

Disable the protection from both Norton and Avast.

Uninstall both Norton and Avast.

Install MSE.

Connect to the internet and let MSE get its updates and do a quick scan.

Test running another setup.exe file. If it works, then it is your call, either stick with the free MSE, or uninstall MSE and install EITHER Norton OR Avast.
I just realized that my Norton has expired so its not working currently
My System SpecsSystem Spec
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 Cant run setup.exe files on Windows 7




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