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Windows 7: 64-bit program installs as 32-bit version in W7 64-bit


29 Mar 2013   #1

Windows 7 Ultimate X64
 
 
64-bit program installs as 32-bit version in W7 64-bit

I have downloaded and installed a panorama stitching program - Panorama Factory - as a 64-bit installer. On the PF Factory website it correctly identified my Windows 7 as 64-bit and downloaded that installer version.

However it has actually installed as the 32-bit version that does run as such (confirmed in Task Manager).

I'm awaiting a response from Panorama Factory but, meanwhile, any thoughts here on why it has done this?

Regards

John

My System SpecsSystem Spec
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29 Mar 2013   #2

Windows 7 Home Premium x64
 
 

"On the PF Factory website it correctly identified my Windows 7 as 64-bit and downloaded that installer version."

The website did not do that for me. I had to make the choice and click on either the 64bit or the 32bit. The downloaded installer filename clearly states x64.
My System SpecsSystem Spec
29 Mar 2013   #3

Windows 7 Ultimate X64
 
 

Quote   Quote: Originally Posted by gigagiggles View Post
"On the PF Factory website it correctly identified my Windows 7 as 64-bit and downloaded that installer version."

The website did not do that for me. I had to make the choice and click on either the 64bit or the 32bit. The downloaded installer filename clearly states x64.
How odd!

For me, the website said:

For your computer, we recommend:
Download V5.3 x64 Edition (15.5 MB) Includes:
1. The 64-bit Panorama Factory application with online help.
2. Support for multi-processor computers.
3. Support for 64-bit processors with x64 architecture.
4. Includes the m32 Edition of The Panorama Factory.
Requires: Windows XP x64 Edition or newer.

Clicking on "download" downloaded pfactory_setup_x64.exe

Is that the filename you had? If it is I can't think why your and mine behave differently.

When I run it it says it will install in C:\Program Files (x86)\Smoky City Design\The Panorama Factory V5 which did seem odd.

Is there any setting in Windows itself that might have caused this? I've installed other 64-bit apps with no problems.
My System SpecsSystem Spec
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29 Mar 2013   #4

Windows 7 Home Premium x64
 
 

I will confirm the x64 installer defaults to Program files (x86). No desktop icon shortcut was created when I changed the default install location. To run the program, I had to dive into the install location where I found two executables, one for x86 and one for x64, the latter slightly larger in size. Running each one separately garners a splash screen displaying the version being used. The install location contains both versions of the .dll files needed.

Upshot? Installer was written poorly to represent a dual-version program package.
My System SpecsSystem Spec
30 Mar 2013   #5

Windows 7 Ultimate X64
 
 

Found that out last night too! 64-bit version runs from (x64).

Development of Panorama Factory (which I've used for years) seems to have stopped. Anything better out there nowadays?
My System SpecsSystem Spec
31 Mar 2013   #6

Windows 8.1 Pro (x64)
 
 

Just so you all know, it does not matter if a 64bit application installs itself into "Program Files (x86)" or if a 32 bit installed in the 64-bit directory. It does not matter. The different directories is just for keeping the built in applications apart.
My System SpecsSystem Spec
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 64-bit program installs as 32-bit version in W7 64-bit




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