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Windows 7: Cannot install Adobe Elements 10


02 Apr 2013   #1

Windows 7 Home Premium 64 bit
 
 
Cannot install Adobe Elements 10

I have Adobe Elements 10, which came on a disk bundled with Wacom Intuos 5. I ran the disk and all went well until it had installed all the files, then it rolled back and undid the install. I have tried to copy the files to a folder, that did not work. I tried to run it as administrator, that did not work either. I searched for registry entries, there aren't any. I ran the Microsoft installer, and that didn't work. I am stumped. I would like to install this Application. Any help would be very much appreciated.


My System SpecsSystem Spec
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04 Apr 2013   #3

Windows 7 Home Premium 64 bit
 
 

Hi nilank, I have .NET Framework Version 4.5 and Microsoft Visual C++ 2010 (x64). However I cannot dl NF Version 3.5 SP1. Will have another go tomorrow. Thank you for your help.
My System SpecsSystem Spec
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04 Apr 2013   #4

Windows 7 Home Premium 64 bit
 
 

Still cannot install. It seems that I need the .msi file and I cannot dl it, the computer won't accept it. Do you know a way around this?
My System SpecsSystem Spec
04 Apr 2013   #5
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Can you post a snip of the error you get?
I personally won't DL system files from other than windows update, it know what is best based on your specific setup.
My System SpecsSystem Spec
04 Apr 2013   #6

Windows 7 Home Premium 64 bit
 
 

Yes, I dl'd all of the suggested items, sadly still no luck. I seem to be missing the Installer.msi file and cannot dl that to my machine.
My System SpecsSystem Spec
04 Apr 2013   #7

Windows 7 Home Premium 64 bit
 
 

This is what I get after the install has rolled back the installation.


Attached Images
 
My System SpecsSystem Spec
05 Apr 2013   #8

 

Quote   Quote: Originally Posted by frodi View Post
I seem to be missing the Installer.msi file and cannot dl that to my machine.
Can you elaborate a bit more on this part?
My System SpecsSystem Spec
05 Apr 2013   #9
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Did you interact with the PC in any way during the install?
My System SpecsSystem Spec
05 Apr 2013   #10

Windows 7 Home Premium 64 bit
 
 

Thanks Britton and nilank for your help, but I have solved the problem by installing the disk in Built-in Administrator mode. So all is well.
My System SpecsSystem Spec
Reply

 Cannot install Adobe Elements 10




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